I’m a detail-oriented e-commerce and administrative operations professional based in Riga, with extensive experience in order processing, customer data management, invoicing, payments, and inventory documentation.
I’m a detail-oriented e-commerce and administrative operations professional based in Riga, with extensive experience in order processing, customer data management, invoicing, payments, and inventory documentation. I’ve worked in high-volume environments where accuracy and record-keeping matter, supporting daily back-office operations and ensuring reliable ERP-driven workflows.
I’m hands-on with tools like Shopify Admin and Odoo ERP, including product and SKU setup, inventory tracking, order updates, fulfillment handling, and returns/refunds processes. I also bring strong administrative experience from billing and customer database work using 1C/ERP systems, along with solid Excel-based data quality control and clear customer support through well-maintained operational records.
Hands-on practice with Shopify store administration, including product and SKU management, inventory tracking, customer records, draft orders, payment status, fulfillment and partial fulfillment, returns, refunds, restocking, store credit, and order history.
This project was completed as practical training to develop e-commerce operations and back-office skills.
Manage customer database records, invoices and billing, subscriptions and payments. Maintain data accuracy and documentation using 1C/ERP systems and perform daily administrative tasks.
Invoices and warehouse documentation Subscription and customer database management Customer support Order processing and back-office operations
Processed invoices, waybills, warehouse documentation, and other order-related records. Maintained subscription and customer databases and supported customer enquiries. Coordinated with sales, product, inventory, and accounting data to support day-to-day administrative and back-office operations in a multi-record environment.
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