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Nirmal Gaikwad

Available to hire

I’m Nirmal Gaikwad, an Infrastructure and Site Reliability Engineer focused on building cloud-native and platform engineering solutions across AWS, Azure, and Google Cloud.

About

I’m Nirmal Gaikwad, an Infrastructure and Site Reliability Engineer focused on building cloud-native and platform engineering solutions across AWS, Azure, and Google Cloud. With 8+ years in production operations and 3+ years designing and running cloud-native platforms, I work hands-on with Kubernetes, Terraform, automation, networking fundamentals, and distributed systems to improve reliability, availability, scalability, and resilience.

I’m also deeply experienced in SRE practices like SLO/SLI-driven monitoring, observability, incident response, and blameless post-incident reviews, along with reducing operational toil using Python, Bash, and PowerShell. I enjoy collaborating across engineering, security, networking, and architecture teams to deliver secure infrastructure, automate change management, and maintain traceable, auditable operational workflows for enterprise customers.

  • 8 years' experience
  • Joined September 2026

Industry experience

  • Computers & Electronics
  • Software & Internet
  • Professional Services
  • Other

Work experience

Technical Associate · ESDS Software Solution LtdDec 2020 – Aug 2023 · 2 yrs 9 mos

Drove infrastructure engineering across networking, compute, storage, load balancing, IAM, deployment, automation, scaling, resilience and performance across cloud and hybrid environments. Designed secure hub-and-spoke Azure networking and connectivity to on-prem via VPN/ExpressRoute; implemented multi-region traffic routing, SSL termination, and distributed load balancing. Built and operated observability using Prometheus/Grafana and cloud-native monitoring, defined SLI/SLO monitoring, and reduced time-to-detect. Developed reusable modular IaC with Terraform/Azure Bicep/ARM/CloudFormation and Ansible to reduce provisioning effort and eliminate drift. Wrote production automation in Python/Bash/PowerShell for diagnostics, patching, provisioning, scaling, backup/recovery and auto-remediation. Administered Kubernetes clusters (AKS/EKS/GKE) running 30+ microservices with Helm/Istio and implemented CI/CD with Azure DevOps/GitHub Actions/Jenkins/GitLab; diagnosed and led incidents through SL

Technical Support Engineer · APSC InfoTech Pvt. LtdJul 2019 – Nov 2020 · 1 yr 5 mos

Provided L2 production support for 200+ bare-metal Unix servers and 30+ AWS EC2 instances plus Azure environments, maintaining 99.9% uptime and 95%+ SLA compliance. Diagnosed process hangs, memory leaks, disk I/O bottlenecks, kernel/application/network faults using structured log analysis and root cause investigation across Linux, DNS/DHCP/SSH/FTP/TLS, and MySQL/web tiers. Supported AWS services (EC2, VPC, Route 53, ALB, Global Accelerator, S3, ECS, IAM, RDS, CloudTrail/CloudWatch, CloudFront) and Azure VM/VNet/AKS/Storage/SQL plus Application Gateway. Used Nagios and Zabbix for monitoring and tuning (Apache/Nginx/LiteSpeed/MySQL/Redis). Authored RCAs, runbooks, and escalation playbooks to reduce repeat incidents and improve first-contact resolution.

Technical Support Administrator · Reddustek Pvt. LtdJul 2015 – Jul 2019 · 4 yrs 1 mo

Managed and maintained 100+ Linux (RHEL/CentOS) and Windows production servers with OS patching, kernel tuning, filesystem management, and security hardening (SELinux, iptables, PAM). Performed proactive performance analysis using top/iostat/netstat/sar and delivered high availability via monitoring and failover testing. Installed and maintained Apache/Nginx/Tomcat, handled critical incident escalations, and supported zero-downtime software rollouts.

Education

MSc Information Systems with Computing · Dublin Business School2024

Certifications and awards· 9

AWS Certified Solutions Architect Associate2023 – 2026
Microsoft Certified: Azure Administrator Associate (AZ-104)2026
HashiCorp Certified: Terraform Associate2022 – 2026
Red Hat Certified Engineer (RHCE)2017 – 2026

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