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I’m a business administration professional from Sri Lanka with hands-on experience in secretarial and administrative support, coordination, and customer-facing roles. I’ve managed records, schedules, and meeting preparations, and I’m comfortable handling correspondence, inquiries, and day-to-day office coordination with a detail-focused, organized approach. I also have strong customer service and communication experience through telemarketing and client follow-ups, along with real business operation exposure as the founder of MOVERA Dancing Fitness. I enjoy supporting customers through clear information, maintaining accurate CRM records, coordinating programs and events, and using social media to promote services and build strong relationships.…I’m a business administration professional from Sri Lanka with hands-on experience in secretarial and administrative support, coordination, and customer-facing roles. I’ve managed records, schedules, and meeting preparations, and I’m comfortable handling correspondence, inquiries, and day-to-day office coordination with a detail-focused, organized approach. I also have strong customer service and communication experience through telemarketing and client follow-ups, along with real business operation exposure as the founder of MOVERA Dancing Fitness. I enjoy supporting customers through clear information, maintaining accurate CRM records, coordinating programs and events, and using social media to promote services and build strong relationships.

Vidarshani Romi

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I’m a business administration professional from Sri Lanka with hands-on experience in secretarial and administrative support, coordination, and customer-facing roles. I’ve managed records, schedules, and meeting preparations, and I’m comfortable handling correspondence, inquiries, and day-to-day office coordination with a detail-focused, organized approach. I also have strong customer service and communication experience through telemarketing and client follow-ups, along with real business operation exposure as the founder of MOVERA Dancing Fitness. I enjoy supporting customers through clear information, maintaining accurate CRM records, coordinating programs and events, and using social media to promote services and build strong relationships.…I’m a business administration professional from Sri Lanka with hands-on experience in secretarial and administrative support, coordination, and customer-facing roles. I’ve managed records, schedules, and meeting preparations, and I’m comfortable handling correspondence, inquiries, and day-to-day office coordination with a detail-focused, organized approach. I also have strong customer service and communication experience through telemarketing and client follow-ups, along with real business operation exposure as the founder of MOVERA Dancing Fitness. I enjoy supporting customers through clear information, maintaining accurate CRM records, coordinating programs and events, and using social media to promote services and build strong relationships.

Available to hire

I’m a business administration professional from Sri Lanka with hands-on experience in secretarial and administrative support, coordination, and customer-facing roles. I’ve managed records, schedules, and meeting preparations, and I’m comfortable handling correspondence, inquiries, and day-to-day office coordination with a detail-focused, organized approach.

I also have strong customer service and communication experience through telemarketing and client follow-ups, along with real business operation exposure as the founder of MOVERA Dancing Fitness. I enjoy supporting customers through clear information, maintaining accurate CRM records, coordinating programs and events, and using social media to promote services and build strong relationships.

Skills

CRM

Microsoft Office

Social Media Design

Experience Level

CRM

Expert

Microsoft Office

Intermediate

Social Media Design

Intermediate

Language

English

Advanced

Sinhala, Sinhalese

Fluent

Tamil

Advanced

Work Experience

Founder & Dancing Fitness Instructor at MOVERA Dancing Fitness

January 1, 2026 - Present

Manage day-to-day operations of a small dancing fitness business, including client communication, service packages, scheduling, and coordination of online and in-person sessions. Create and manage promotional content across social media channels, respond to inquiries with clear service details, and support customer experience through follow-up and coordination. Plan and deliver group and online classes while assisting with marketing activities for events and fitness programs.

Telemarketing Executive at Zivico Solutions

January 1, 2025 - July 31, 2025

Conducted outbound calls to promote products and services, generated leads, and followed up on inquiries to support conversion into sales opportunities. Maintained customer records and kept CRM information updated, provided product information, and addressed customer questions or concerns. Worked toward individual and team sales targets through effective communication and follow-up.

Secretary at MMA Colombo Combat Club

January 1, 2019 - December 31, 2024

Provided secretarial and administrative support for the club by maintaining membership records, attendance logs, and class schedules. Coordinated meetings by preparing agendas and recording minutes, and handled correspondence, phone calls, and inquiries from members and partners. Assisted with organizing training sessions, tournaments, and promotional events to support club operations and growth.