Nishant J Dixit

Led product design at a fast-scaling AI EdTech startup serving 1M+ students. Rebuilt an LLM-powered “Ask Doubt” end-to-end chatbot flow with conversation flow redesign, new prompt interface, and interaction pattern updates—improving retention by 83%, boosting conversations per active user by 147%, and increasing messages per session by 126%. Reworked onboarding to reduce capture friction and enable one-tap login via Truecaller, cutting drop-off by 20% and increasing completion by a further 13%. Designed a ₹51 entry batch purchase and batch-selection experience for a 0→1 entry pricing model, leading to 1.5L+ paid users in 6 months. Also led 0→1 referral and reward program design, built an AI test generator/rank predictor and personalized learning path features, researched and designed a student peer study-and-connect feature scaling to 30,000+ daily active users, and shipped internal operational dashboards tracking 150K+ daily student sessions across three product lines.

Designed an enterprise insurance management system (mobile app + web dashboards) for policy, claims, and operational workflows used by enterprise teams and major industrial clients. Partnered with product leads to map complex user journeys, restructure information architecture, and cut workflow steps through better process design.

Owned end-to-end design across 6+ client products as part of a full-service digital product studio. Earned Designer of the Month for two consecutive months (Nov & Dec 2024). Delivered mental wellness platform design (user research, competitive analysis, stakeholder presentations, motion design, and custom illustrations), scaling to 250K+ users. Designed counselor/supervisor dashboards enabling 2,000+ mental health professionals to manage sessions, bookings, assignments, and operational workflows. Redesigned the chatbot experience across character, conversation, motion, and UI grounded in user research and persona-driven scenario writing, increasing average session time by 37%.