I’m a UX Designer with nearly 3 years of experience designing data-driven dashboards, complex enterprise workflows, and responsive products across FinTech, enterprise SaaS, healthcare, and B2B commerce. I translate messy, real-world requirements into clear, accessible experiences by combining research, interaction design, and systems thinking then validating ideas through usability testing and experimentation. I’ve partnered closely with product, engineering, data, and stakeholders to handle everything from product discovery and prototyping to developer handoff and design QA. I also integrate AI-assisted workflows (like ChatGPT/Claude and Figma AI) to accelerate research synthesis, explore edge cases, and strengthen evidence-based decisions—so outcomes improve both usability and business impact.

Sai Venkata Eswara Nishanth Pilli

I’m a UX Designer with nearly 3 years of experience designing data-driven dashboards, complex enterprise workflows, and responsive products across FinTech, enterprise SaaS, healthcare, and B2B commerce. I translate messy, real-world requirements into clear, accessible experiences by combining research, interaction design, and systems thinking then validating ideas through usability testing and experimentation. I’ve partnered closely with product, engineering, data, and stakeholders to handle everything from product discovery and prototyping to developer handoff and design QA. I also integrate AI-assisted workflows (like ChatGPT/Claude and Figma AI) to accelerate research synthesis, explore edge cases, and strengthen evidence-based decisions—so outcomes improve both usability and business impact.

Available to hire

I’m a UX Designer with nearly 3 years of experience designing data-driven dashboards, complex enterprise workflows, and responsive products across FinTech, enterprise SaaS, healthcare, and B2B commerce. I translate messy, real-world requirements into clear, accessible experiences by combining research, interaction design, and systems thinking then validating ideas through usability testing and experimentation.

I’ve partnered closely with product, engineering, data, and stakeholders to handle everything from product discovery and prototyping to developer handoff and design QA. I also integrate AI-assisted workflows (like ChatGPT/Claude and Figma AI) to accelerate research synthesis, explore edge cases, and strengthen evidence-based decisions—so outcomes improve both usability and business impact.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
Beginner
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Work Experience

Enterprise Product Designer at Plaid
October 1, 2025 - Present
Designed enterprise payments and risk dashboards for FinTech operations and risk teams, turning complex transaction data into role-based KPIs, modular visualizations, persistent filters, drill-downs, exception alerts, and reporting workflows. Led user research with 7 interviews, a quantitative survey (~50 users), and cross-functional workshops to understand payment monitoring, ACH return-risk, and investigation workflows, then translated findings for ops and risk/payments analysts. Partnered with product, engineering, and data teams to map API behavior, transfer states, risk signals, latency, and data freshness into reliable loading, empty/error, stale-data, and update states across data-intensive workflows. Integrated AI-assisted workflows (e.g., research synthesis, scenario/edge-case exploration, and early dashboard-state explorations), validating outputs against research evidence, product requirements, accessibility standards, and engineering constraints. Drove iterative usability t
Product Designer at Bulk Magic
March 1, 2025 - October 1, 2025
Designed B2B operational dashboards and commerce workflows across Orbit, supporting supplier onboarding, inventory visibility, warehouse operations, and administrative tasks for vendors, warehouse owners, and internal teams. Conducted a UX audit of 10+ Orbit screens across supplier, warehouse, inventory, and admin flows—identifying navigation gaps, unclear system states, and inefficient task sequences—then redesigned priority flows across three core user groups. Designed responsive web and mobile experiences for Hungry Cafe, covering location-based store discovery, search and filtering, product access, store selection, and purchase flows across the customer journey. Defined and designed five core location-dependent edge cases (denied permissions, unsupported service areas, manual ZIP entry, active-store confirmation, and location-dependent product access) and translated business/geolocation rules into clear interaction states for engineering. Integrated AI-assisted workflows to int
UX Associate at Excellus BlueCross BlueShield
January 1, 2023 - May 1, 2023
Conducted heuristic evaluations and moderated usability testing with 7 adults age 65+ to identify navigation, terminology, form completion, comprehension, and accessibility barriers within Medicare Part D materials. Developed scenario-based usability tasks to make complex Medicare activities understandable for participants, improving the clarity and reliability of research feedback. Identified issues related to healthcare terminology, Medicare coverage phases, information about financial assistance, form clarity and navigation, and digital access—including how users approached URLs and QR codes. Synthesized qualitative observations and participant feedback into 15 prioritized recommendations across five themes: language simplification, navigation, form clarity, accessibility, and digital access. Presented evidence-based recommendations to stakeholders while balancing usability needs with CMS and regulatory constraints; 86% of participants reported improved confidence after completing
UX Designer at Intuit
May 1, 2021 - July 1, 2022
Designed guided onboarding and financial account-connection experiences for small-business users, including business setup, banking connection, synchronization status, imported-transaction review, and dashboard entry points. Conducted user interviews, usability testing, and feedback sessions to uncover friction around financial terminology, trust during bank connection, system status visibility, dashboard comprehension, and task completion. Simplified setup and account-linking workflows using progressive disclosure, inline validation, contextual guidance, and clearer loading/success/empty/error states and asynchronous system behavior. Created high-fidelity Figma prototypes and interaction specifications for onboarding, account connection, transaction review, and dashboard workflows, documenting edge cases and system behavior for engineering handoff. Partnered with product, engineering, research, and senior designers to contribute reusable interaction patterns and documentation using St

Education

M.S. Human-Computer Interaction at Rochester Institute of Technology
August 1, 2022 - May 1, 2025
B.Tech Electronics & Instrumentation Engineering at Amrita Vishwa Vidyapeetham
July 1, 2018 - May 1, 2022

Qualifications

Google UX Design Certificate
January 11, 2030 - August 28, 2026
CITI Program (Social & Behavioral Research)
January 11, 2030 - August 28, 2026

Industry Experience

Financial Services, Healthcare, Software & Internet, Professional Services

Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
Beginner
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