Available to hire
I am a dynamic and results-driven professional with a strong background in entrepreneurship, innovation, and hospitality management. I have hands-on experience in team leadership, operations, and customer service, and I am passionate about streamlining processes and delivering high-quality service.
I am currently seeking a managerial role in Amsterdam where I can apply my skills in team coordination, strategic planning, and business growth. I enjoy working in fast-paced environments and am committed to driving efficiency and enhancing the customer experience.
Skills
Experience Level
Expert
Language
English
Fluent
Italian
Advanced
Work Experience
Assistant Manager at Porto II Restaurant
January 1, 2019 - January 31, 2022Supervised and coordinated daily restaurant operations, ensuring smooth service. Managed staff scheduling, training, and performance to optimize efficiency. Oversaw food preparation, quality control, and compliance with health regulations. Enhanced customer experience through excellent service and problem resolution.
Hotel Receptionist at Hotel H21
May 1, 2017 - December 31, 2018Managed front desk operations, guest check-ins, and reservations. Maintained a high level of hospitality and customer satisfaction. Handled administrative duties including invoicing and record-keeping. Assisted in housekeeping and breakfast preparation to ensure seamless service.
Full-time Employee at BACK FOOD
April 1, 2022 - June 2, 2025Handled daily operations including training staff and management of stock and orders. Acted as liaison between customers, Uber Drivers, and the business. Ensured smooth operation of the branch by solving problems promptly. Collaborated with managers of different branches and worked in various locations as required.
Assistant Manager at Portu II Restaurant
January 1, 2019 - January 31, 2022Supervised and coordinated daily restaurant operations, ensuring smooth service. Managed staff schedules, training, and performance to optimize efficiency. Oversaw food preparation, quality control, and compliance with health regulations. Enhanced customer experience through excellent service and problem resolution.
Hotel Receptionist at Hotel H21
May 1, 2017 - December 31, 2018Managed front desk operations, guest check-ins, and reservations. Maintained a high level of hospitality and customer satisfaction. Handled administrative duties including invoicing and record-keeping. Assisted in housekeeping and breakfast preparation to ensure seamless service.
Full-time Staff at BACK FOOD
April 1, 2022 - February 28, 2025Responsible for day-to-day operations wearing multiple hats to ensure branch efficiency. Duties included training staff, managing procurement and orders, acting as liaison between customers, Uber Drivers and business. Ensured smooth operations and problem-solving, collaborating with managers from different branches and working in various locations as required.
Education
Bachelor of Science at University of Applied Sciences, Amsterdam
January 1, 2020 - December 31, 2025Bachelor of Science at University of Applied Sciences, Amsterdam
January 1, 2020 - December 31, 2025Qualifications
Industry Experience
Travel & Hospitality, Professional Services
Skills
Experience Level
Expert
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