QA Engineer / Smart Support at Canarys Automation Pvt Ltd

Analyzed requirement documents to define and prioritize test cases and executed test suites across web applications. Mapped new stations to data acquisition management web applications and validated quality check data daily, coordinating updates with the hardware team. Reported defects with appropriate severity/priority and supported daily QA status communication. Provided testing and support across multiple projects including ITSM service operations with SLA/KPI monitoring. Developed SQL scripts to retrieve and manage data and collaborated with developers to optimize system performance. Supported automation initiatives and ensured incident/service request handling aligned with ITIL standards. Also performed mobile application testing for Android and iOS, managed defect tracking in Azure DevOps, and conducted Selenium-based regression testing after code changes to ensure defect resolution and data integrity for station monitoring.