Assisted with data entry, scheduling, and administrative tasks for a fast-paced business. Maintained accurate client and internal records, ensuring efficient operations. Supported team members and management with consistent communication and organization.

Managed client communications via phone and email, providing professional and timely assistance. Maintained accurate records of adoptions, donations, and appointments in internal databases. Coordinated scheduling and ensured smooth daily operations for multiple departments.

Life Insurance Agent at Global Life: Liberty National Division

Handled client onboarding; maintained detailed records of policies and account information. Provided clear explanations of complex documents and procedures to clients.

Digital Marketing Strategist & Content Creator at Paws Humane Society

Create engaging social media content featuring adoptable animals and shelter events to increase community engagement. Schedule posts and monitor social channels, respond to comments and messages promptly. Represent the organization at events, strengthening both online and offline presence.

Adoption Specialist, Receptionist & Brand Ambassador at Paws Humane Society

Developed branded content calendars and campaigns to raise awareness and support for shelter initiatives; managed frontline member interactions and served as a brand ambassador at events to strengthen community relationships.