Strategic Social Media Specialist with 6 years of experience in cultivating online communities and amplifying brand presence. Orchestrated targeted content strategies that enhanced audience growth and engagement, driving profitability through optimized SEO and CRM efforts. Seeking a senior position to leverage expertise in social media analysis and customer service to enhance digital marketing effectiveness and foster international brand growth.

Niamh McCrone Corby

Strategic Social Media Specialist with 6 years of experience in cultivating online communities and amplifying brand presence. Orchestrated targeted content strategies that enhanced audience growth and engagement, driving profitability through optimized SEO and CRM efforts. Seeking a senior position to leverage expertise in social media analysis and customer service to enhance digital marketing effectiveness and foster international brand growth.

Available to hire

Strategic Social Media Specialist with 6 years of experience in cultivating online communities and amplifying brand presence. Orchestrated targeted
content strategies that enhanced audience growth and engagement, driving profitability through optimized SEO and CRM efforts. Seeking a senior
position to leverage expertise in social media analysis and customer service to enhance digital marketing effectiveness and foster international
brand growth.

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Language

English
Fluent

Work Experience

Business Owner at Incredibly Detailed Ltd
September 30, 2024 - October 19, 2025
Founded and managed a detailing business, responsible for all aspects of operations including marketing, sales, customer service, and financial management. Built strong customer relationships and delivered tailored detailing services.
Social Media Manager at Warmies
September 19, 2024 - May 15, 2025
Cultivated and expanded Warmies' online community by designing targeted content calendars, scheduling regular posts across major platforms, and engaging directly with followers internationally to drive consistent audience growth and boost brand engagement. • Managing SEO, CRM and website analytical data to increase profitability through D2C sales. • Facilitate event set up and presence held internationally. • Develop photography of stock for website use. • Utilize videography to increase AI imagery and videography with softwares such as Midjourney and Hailuo.
Valeter / Photographer at Lotus | Silverstone
February 29, 2024 - October 19, 2025
Performed comprehensive vehicle cleaning services (interior/VAC, upholstery cleaning, exterior wash and wax) and provided excellent customer service. Created imagery for commercial use and managed a booking/cleaning system.
Duty Manager at Screwfix
May 31, 2023 - October 19, 2025
First aid, fire marshal trained and key holder responsibilities. Managed daily workflow of customer service, addressing customer needs with expert advice and product recommendations. Ensured compliance with company policies and procedures.
Installations Apprenticeship Team Leader at Wickes
November 30, 2022 - October 19, 2025
Maintained communication with 20+ Apprentices and Installers nationwide, ensuring support and utilities were available. Participated in leadership/training programs and planned delivery of apprenticeship schemes.
Customer Service Advisor at Joules
January 31, 2022 - October 19, 2025
Monitored and managed customer service interactions via phone, web chat, and email. Used systems such as Zendesk and Adyen to handle refunds and inquiries; maintained service standards.
Volunteer Lead at Underground Youth Club
September 30, 2021 - October 19, 2025
• Routinely updating the club's records and managing the database using Microsoft applications. • Led and coordinated multiple teams in the creation and execution of fundraising and promotional events, fostering collaborative partnerships with external companies through effective phone and in-person communication. • Proactively recruiting via internet promotion, phone calls and other alternative channels, and using different systems to report concerns or booking appointments for successful recruits.
Marketing Freelancer at McChromosome Productions
June 1, 2021 - Present
Multi-faceted marketing support including branding, content creation, social media management, and client communications. Developed campaigns and collab opportunities with partner companies.

Education

Bachelor of Arts with Honours in Film, Radio and TV at Canterbury Christ Church University
September 1, 2016 - July 31, 2019
Extended Level 3 Media Diploma at Kettering Campus
September 1, 2014 - August 31, 2016
Bachelor of Arts with Honours at Canterbury Christ Church University
September 20, 2016 - August 20, 2019
Extended Level 3 Diploma in Media at Tresham College, Kettering Campus
September 20, 2014 - August 20, 2016
Bachelor of Arts with Honours in Film, Radio and TV at Canterbury Christ Church University, Canterbury
September 1, 2016 - August 1, 2019
Extended Level 3 Diploma in Media at Kettering Campus
September 1, 2014 - August 1, 2016

Qualifications

First Aid
January 11, 2030 - October 19, 2025
Mental Health First Aid
January 11, 2030 - October 19, 2025
Fire Marshal
January 11, 2030 - October 19, 2025

Industry Experience

Media & Entertainment, Professional Services, Retail, Education, Other, Software & Internet