I am a results-driven Client Relationship and Operations professional with an entrepreneurial background, consistently driving revenue through consultative selling, client retention, and production leadership. I thrive on building and leading cross-functional teams to translate complex client needs into executable production solutions, while continuously seeking process improvements to increase workflow efficiency and quality. I collaborate closely with sales teams and clients across portfolios, nurturing relationships from discovery through delivery and growth. I have a track record of delivering custom design and apparel solutions, coordinating multiple creative projects, and implementing workflow optimizations that shorten turnaround times and boost overall productivity.

Nathan Morrison

I am a results-driven Client Relationship and Operations professional with an entrepreneurial background, consistently driving revenue through consultative selling, client retention, and production leadership. I thrive on building and leading cross-functional teams to translate complex client needs into executable production solutions, while continuously seeking process improvements to increase workflow efficiency and quality. I collaborate closely with sales teams and clients across portfolios, nurturing relationships from discovery through delivery and growth. I have a track record of delivering custom design and apparel solutions, coordinating multiple creative projects, and implementing workflow optimizations that shorten turnaround times and boost overall productivity.

Available to hire

I am a results-driven Client Relationship and Operations professional with an entrepreneurial background, consistently driving revenue through consultative selling, client retention, and production leadership. I thrive on building and leading cross-functional teams to translate complex client needs into executable production solutions, while continuously seeking process improvements to increase workflow efficiency and quality.

I collaborate closely with sales teams and clients across portfolios, nurturing relationships from discovery through delivery and growth. I have a track record of delivering custom design and apparel solutions, coordinating multiple creative projects, and implementing workflow optimizations that shorten turnaround times and boost overall productivity.

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Language

English
Fluent

Work Experience

Director of Operations at Fully Promoted
March 1, 2025 - Present
Lead and manage the operations team, overseeing daily workflow, quality control, and timely project completion. Partner with sales representatives and customers to translate complex client needs into viable, executable production solutions. Successfully managed relationships across a portfolio of multiple ongoing client accounts, fostering retention and growth. Implemented process optimization initiatives that improved turnaround times and overall workflow efficiency.
Art Director at Fully Promoted
May 1, 2024 - March 31, 2025
Designed custom graphics and production mockups for apparel, marketing campaigns, signage, and promotional products. Collaborated directly with clients and sales team to translate concepts into brand-aligned creative solutions. Prepared print artwork and proofs, ensuring accuracy and production feasibility. Supported the sales process by helping clients visualize products and refine project scope. Managed multiple creative projects simultaneously while meeting tight deadlines.
Vinyl Department Lead at Fully Promoted
November 1, 2023 - May 31, 2024
Managed end-to-end vinyl operations including scheduling, job tracking, and material inventory. Consulted with customers on signage, vehicle graphics, and installation requirements to ensure successful outcomes. Oversaw printing, laminating, cutting, and finishing of vinyl projects with a focus on quality and efficiency. Coordinated and performed installation of vehicle, window, and wall graphics for local businesses. Implemented workflow improvements that increased production efficiency and reduced delays.
Founder & Creative Director at Crown of Thorns LLC
December 1, 2023 - Present
Directed and executed the full sales cycle, including prospecting, needs discovery, quoting, negotiation, and follow-up. Cultivated and maintained a robust client base, managing relationships from initial contact through final delivery. Delivered custom design and apparel solutions, ensuring all products met client branding specifications and high-quality standards.
Exotic Animal Wrangler (Seasonal) at Top Knot Shearing
January 1, 2019 - December 31, 2021
Built strong, lasting relationships with 300+ farms, demonstrating exceptional interpersonal and travel management skills over 9,000+ miles per season.
Recreation Program Assistant at Milwaukee Parks & Recreation Department
January 1, 2018 - December 31, 2018
Coordinated schedules and managed logistics for various recreation groups and activities.

Education

Graphic Design at Waukesha County Technical College (WCTC)
January 11, 2030 - April 24, 2026

Qualifications

Welding Certification (TIG, MIG)
January 11, 2030 - April 24, 2026
Metal Fabrication Certification
January 11, 2030 - April 24, 2026
Blueprint Schematics
January 11, 2030 - April 24, 2026

Industry Experience

Media & Entertainment, Professional Services, Manufacturing, Retail, Wholesale & Distribution