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Enterprise Senior Technical Consultant focused on cyber security and email, with 6 years in pre-sales for security vendors and 10 years total in IT. Experienced in customer training, enablement, and end-to-end deal support across pre- and post-sale life cycles. Known for managing POCs, responding to tenders/RFXs, and representing the business at events. Contributes thought leadership through articles and podcasts, with strong interest in disruptive technologies, the dark web, and privacy/regulatory governance (NIST/ISO).…Enterprise Senior Technical Consultant focused on cyber security and email, with 6 years in pre-sales for security vendors and 10 years total in IT. Experienced in customer training, enablement, and end-to-end deal support across pre- and post-sale life cycles. Known for managing POCs, responding to tenders/RFXs, and representing the business at events. Contributes thought leadership through articles and podcasts, with strong interest in disruptive technologies, the dark web, and privacy/regulatory governance (NIST/ISO).

BRADLEY SING

AI Strategy Consultant, AI Ethics Consultant, Data Scientist, +2

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Enterprise Senior Technical Consultant focused on cyber security and email, with 6 years in pre-sales for security vendors and 10 years total in IT. Experienced in customer training, enablement, and end-to-end deal support across pre- and post-sale life cycles. Known for managing POCs, responding to tenders/RFXs, and representing the business at events. Contributes thought leadership through articles and podcasts, with strong interest in disruptive technologies, the dark web, and privacy/regulatory governance (NIST/ISO).…Enterprise Senior Technical Consultant focused on cyber security and email, with 6 years in pre-sales for security vendors and 10 years total in IT. Experienced in customer training, enablement, and end-to-end deal support across pre- and post-sale life cycles. Known for managing POCs, responding to tenders/RFXs, and representing the business at events. Contributes thought leadership through articles and podcasts, with strong interest in disruptive technologies, the dark web, and privacy/regulatory governance (NIST/ISO).

Available to hire

Enterprise Senior Technical Consultant focused on cyber security and email, with 6 years in pre-sales for security vendors and 10 years total in IT. Experienced in customer training, enablement, and end-to-end deal support across pre- and post-sale life cycles.

Known for managing POCs, responding to tenders/RFXs, and representing the business at events. Contributes thought leadership through articles and podcasts, with strong interest in disruptive technologies, the dark web, and privacy/regulatory governance (NIST/ISO).

Skills

SaaS

Email Marketing

Data Visualization

Experience Level

SaaS

Expert

Email Marketing

Expert

Data Visualization

Intermediate

Work Experience

Senior Technical Consultant at Mimecast

November 1, 2016 - Present

Provided technical deal support for business and upsell activities across South Australia (Vic, SA, Tas). Acted as media/brand representative at both physical and virtual events. Delivered internal training for sales teams and new starters, and external enablement for partners. Supported partners with tech validation, ongoing enablement, and technical escalations. Managed proof of concepts (POCs) and prepared/responsed to tender and RFX opportunities. Wrote articles and contributed to podcasts for getcyberresilient.com. Supported data governance/archiving and acted as a SME/host manager within Hosting Australia.

Customer Service Lead (Domain & Webhosting Start-up)

July 1, 2016 - November 1, 2016

Led customer service operations for a domain and webhosting startup and managed an onshore support team of 5 staff. Produced internal and external documentation and how-to guides for customers and operations.

Produce SME Hosting Austral ia Support Manager

July 1, 2016 - November 1, 2016

Training Consultant at Melbourne IT

September 1, 2014 - July 31, 2016

Core support across a Webhosting platform and a large managed Exchange environment (1m+ users). Developed internal training programs for onshore and offshore staff. Ran customer-service inductions for executives and created/managed a public-facing knowledge base achieving 2M+ impressions.