Hi there! I’m Nneoma, a law graduate who has carved out a career as a proactive virtual assistant and customer support specialist. I blend formal legal training with practical experience in CRM, inbox and calendar management, and cross‑department collaboration to streamline workflows and deliver excellent client experiences. I’m comfortable working across time zones, safeguarding confidentiality, and turning complex processes into simple, repeatable systems. I enjoy using tools like Gmail, Google Sheets, Trello, and Canva to organize, communicate, and design efficient solutions. My approach is to anticipate needs, flag potential issues early, and reduce mental load for service-based practitioners while maintaining high standards of professionalism and ethics.

Nneoma Angelica Asogwa

Hi there! I’m Nneoma, a law graduate who has carved out a career as a proactive virtual assistant and customer support specialist. I blend formal legal training with practical experience in CRM, inbox and calendar management, and cross‑department collaboration to streamline workflows and deliver excellent client experiences. I’m comfortable working across time zones, safeguarding confidentiality, and turning complex processes into simple, repeatable systems. I enjoy using tools like Gmail, Google Sheets, Trello, and Canva to organize, communicate, and design efficient solutions. My approach is to anticipate needs, flag potential issues early, and reduce mental load for service-based practitioners while maintaining high standards of professionalism and ethics.

Available to hire

Hi there! I’m Nneoma, a law graduate who has carved out a career as a proactive virtual assistant and customer support specialist. I blend formal legal training with practical experience in CRM, inbox and calendar management, and cross‑department collaboration to streamline workflows and deliver excellent client experiences. I’m comfortable working across time zones, safeguarding confidentiality, and turning complex processes into simple, repeatable systems.

I enjoy using tools like Gmail, Google Sheets, Trello, and Canva to organize, communicate, and design efficient solutions. My approach is to anticipate needs, flag potential issues early, and reduce mental load for service-based practitioners while maintaining high standards of professionalism and ethics.

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Experience Level

Expert
Intermediate
Intermediate

Language

English
Fluent

Work Experience

Customer Relationship Manager at Krisbeeg Enterprises
September 1, 2024 - December 31, 2024
Delivered frontline customer and operational support for a fast-growing e-commerce company. Responded to inquiries via phone, email, and chat; resolved complaints; maintained accurate records of interactions and transactions; provided product and service information; collaborated with other departments to address issues and improve customer experience.
Head of Arbitration Department at ADR Society, University of Nigeria Enugu Campus
October 1, 2023 - December 31, 2023
Led arbitration and mediation activities; participated in moot and mock practices; trained junior colleagues on ADR mechanisms; acted as ad hoc judge in arbitration proceedings; coordinated inter-chamber conferences and workshops; volunteered for Amnesty International campaign in collaboration with the Human Rights Clinic.
Director of Corporate Practice at Zenith Associates
September 1, 2023 - December 31, 2023
Participated in client counseling and moot/mock practices; supervised interns on research and client counseling; trained interns in corporate practices; served as judge in client counseling competitions; collaborated with colleagues to organize inter-chamber conferences and workshops.
Legal Intern at Mogboh & Co. Law Firm
March 1, 2022 - September 30, 2022
Assisted senior partners in drafting contracts, memos and briefs; conducted in-depth research on laws and judicial precedents; shadowed senior associates; organized case files and prepared case reports; assisted in filing cases in court; performed various clerical duties; supported event planning.
Volunteer, Media and Publicity Team at Child Youth Family Initiative, University of Nigeria, Enugu Campus
August 1, 2021 - August 31, 2021
Volunteered on media and publicity team, improving access to information across development domains for children, youths and families; supported outreach and awareness campaigns.
Volunteer
June 1, 2020 - June 30, 2020
Volunteer involvement focusing on development information access across domains in children, youths and family.

Education

LL.B (Bachelor of Law) at University of Nigeria, Nsukka
January 1, 2018 - January 1, 2024
BL (Barrister at Law) at Nigerian Law School, Abuja, Nigeria
January 11, 2030 - February 4, 2026

Qualifications

Virtual Assistance & Administrative Support
November 1, 2024 - February 4, 2026
Associate, Nigerian Institute of Chartered Arbitrators (NICARB)
November 1, 2023 - February 4, 2026

Industry Experience

Professional Services, Retail, Media & Entertainment