I’m a versatile English editor and writer with a track record of delivering accurate, engaging content for a variety of outlets and brands. My work spans proofreading, editing, press releases, social media, and feature writing for organizations like Heart & Science GmbH, Abu Dhabi Sports Council, The National, and Etihad. I thrive under deadlines, turn complex information into clear copy, and enjoy collaborating with clients and editors to achieve impactful results. With a Bachelor’s degree in Communications & Media from Middlesex University Dubai, I’m proficient in Microsoft Office, WordPress, and SEO, and I communicate fluently in English with strong conversational Arabic and intermediate German. I’m excited to bring these skills to new projects in media, marketing, and communications.…

Noori Tirmizi Passela

I’m a versatile English editor and writer with a track record of delivering accurate, engaging content for a variety of outlets and brands. My work spans proofreading, editing, press releases, social media, and feature writing for organizations like Heart & Science GmbH, Abu Dhabi Sports Council, The National, and Etihad. I thrive under deadlines, turn complex information into clear copy, and enjoy collaborating with clients and editors to achieve impactful results. With a Bachelor’s degree in Communications & Media from Middlesex University Dubai, I’m proficient in Microsoft Office, WordPress, and SEO, and I communicate fluently in English with strong conversational Arabic and intermediate German. I’m excited to bring these skills to new projects in media, marketing, and communications.…

Available to hire

I’m a versatile English editor and writer with a track record of delivering accurate, engaging content for a variety of outlets and brands. My work spans proofreading, editing, press releases, social media, and feature writing for organizations like Heart & Science GmbH, Abu Dhabi Sports Council, The National, and Etihad. I thrive under deadlines, turn complex information into clear copy, and enjoy collaborating with clients and editors to achieve impactful results.

With a Bachelor’s degree in Communications & Media from Middlesex University Dubai, I’m proficient in Microsoft Office, WordPress, and SEO, and I communicate fluently in English with strong conversational Arabic and intermediate German. I’m excited to bring these skills to new projects in media, marketing, and communications.

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Skills

Experience Level

Language

English
Fluent
Arabic
Intermediate
German
Advanced

Work Experience

Freelance Writer and Editor at Heart & Science GmbH
March 1, 2015 - February 1, 2021
Proofread and edited content for publication; wrote press releases for Circus Marketing (UAE) for major events, including Spartan World Championship and FIFA World Cup campaigns; created and edited content for sports events for the Abu Dhabi Sports Council; produced feature articles for digital and print platforms; managed social media content (tweets and Instagram posts) for COP27 campaigns; prepared English press releases for the Fatima Bint Mubarak Women Sports Award; coordinated with stakeholders to gather information and meet content requirements; maintained clear communication with clients and teams to ensure timely delivery of tasks.
CRM Officer at Etihad Guest Programme (Etihad Airways)
March 1, 2015 - February 1, 2021
Acted as a central point of contact for Etihad Guest programme members; received and processed service requests and inquiries; logged and tracked customer requests through internal systems; coordinated with social media, Airport Services, and operations teams to resolve requests efficiently; maintained detailed records of customer interactions, requests, and service updates; escalated urgent or complex issues to relevant departments for prompt action; ensured clear communication with customers and internal teams regarding request progress and outcomes; supported service improvement initiatives by identifying recurring issues and coordinating with departments to improve response processes.
Guest Service Agent at Etihad Airways
May 1, 2013 - March 1, 2015
Provided frontline customer service at Abu Dhabi International Airport, assisting passengers with travel-related inquiries and requests; processed passenger services including check-in, travel assistance, and documentation verification; assisted VIP passengers and those requiring special assistance to ensure a smooth travel experience; coordinated with airport operations teams to resolve passenger issues and service requests; maintained accurate records of passenger service activities and adhered to airline service standards.
Freelance Feature Writer at The National
July 1, 2011 - October 1, 2013
Wrote reviews and contributed articles for the Reviews section; managed the October 2011 Cultural Calendar for the Arts & Life section; produced articles covering cultural, literary, and lifestyle topics; coordinated with editorial teams to meet publication deadlines.
Freelance Writer (Intern) at Abu Dhabi Times Magazine
June 1, 2010 - July 1, 2010
Wrote articles on current events; assisted editorial team; contributed to various sections and features.

Education

Bachelor's Degree in Communications & Media (First Class Honors) at Middlesex University Dubai
January 1, 2008 - January 1, 2011

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Retail, Other, Education, Professional Services, Travel & Hospitality

Skills

Experience Level