I am a Japanese-English commercial partnership and project coordination professional with 10+ years of experience in B2B account management, client negotiations, proposal development, and stakeholder coordination. I have managed high-value enterprise projects involving pricing, scope alignment, vendor coordination, and senior client communication, and I bring strong understanding of Japanese business culture and decision-making. While my core background is not exclusively in luxury fashion, I have experience across commercial, creative, and international environments, including early-career work in music/media. I can support Japanese-facing partnership discussions by bringing structure, clear communication, confidentiality, and practical commercial follow-through.

Norimitsu Suhama

I am a Japanese-English commercial partnership and project coordination professional with 10+ years of experience in B2B account management, client negotiations, proposal development, and stakeholder coordination. I have managed high-value enterprise projects involving pricing, scope alignment, vendor coordination, and senior client communication, and I bring strong understanding of Japanese business culture and decision-making. While my core background is not exclusively in luxury fashion, I have experience across commercial, creative, and international environments, including early-career work in music/media. I can support Japanese-facing partnership discussions by bringing structure, clear communication, confidentiality, and practical commercial follow-through.

Available to hire

I am a Japanese-English commercial partnership and project coordination professional with 10+ years of experience in B2B account management, client negotiations, proposal development, and stakeholder coordination.

I have managed high-value enterprise projects involving pricing, scope alignment, vendor coordination, and senior client communication, and I bring strong understanding of Japanese business culture and decision-making. While my core background is not exclusively in luxury fashion, I have experience across commercial, creative, and international environments, including early-career work in music/media. I can support Japanese-facing partnership discussions by bringing structure, clear communication, confidentiality, and practical commercial follow-through.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Fluent
Japanese
Fluent
Swedish
Beginner

Work Experience

Marketing & Publicity Assistant at Outside Music Inc.
November 1, 2006 - June 1, 2007
Marketing and publicity support for music campaigns; coordinated campaigns, flyering and postering; assisted with promotional materials, event logistics, and basic sales reporting.
Retail Storeperson / Label Assistant at Six Shooter Records
July 1, 2007 - March 1, 2009
Retail store operations and label support; merchandising, promotional activities, inventory handling, and liaison with industry professionals to maximize exposure and sales.
Corporate Sales at Blueman Group Inc.
July 1, 2010 - March 1, 2012
Prospected and serviced clients, conducted budgeting discussions and internal negotiations, and coordinated large group visits. Built sales plans and contributed to notable direct sales performance.
Key Account Manager at Gregory Lyon Inc. – Herman Miller Dealer Partner
September 1, 2012 - December 1, 2018
Delivered multimillion-dollar client projects (e.g., Salesforce.com, Citi Bank, Ernst & Young, U.S. Embassy Tokyo); engaged early in design phases, managed procurement and logistics, negotiated pricing, and mentored junior staff; contributed to Salesforce CRM planning and reporting.
Customer Support Team Leader (Line Manager) at Deltaceros AB
April 1, 2020 - December 1, 2024
Led a multilingual support team, achieved KPIs through improved workflows, recruited and onboarded new members, and collaborated with Product, Marketing, and BI to translate insights into platform improvements. Used Tableau, Freshdesk, Jira, and Confluence to monitor performance and plan operations.
Project Coordinator & Technical Liaison (JP/EN) | Japan Market Research & Partnerships at Univrses AB
September 1, 2025 - Present
• Facilitated JP/EN translation and pre-contract negotiations for scope alignment; helped define requirements and deliverables. • Developed working knowledge of deep‑learning vision (CNN/R‑CNN) to accurately translate technical discussions and align with computer vision, machine learning, and engineering teams. • Supported the PM and coordinated delivery end‑to‑end (meetings, minutes, evidence logs, schedule tracking); maintained proactive client follow‑ups to unblock dependencies. • Initiated Japan market research for Road Management; built a 3yr plan (revenue/ROI, legal/regulatory scan) and presented company-wide guidance on Japanese business culture.

Education

Associate of Arts at International Academy of Design & Technology / Toronto, Canada
January 11, 2030 - January 1, 2006
Bachelor of Commerce at Meiji University / Tokyo, Japan
April 1, 2000 - March 31, 2004
Specialty & Seminar in International Trade

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services, Media & Entertainment, Retail, Education, Manufacturing, Real Estate & Construction

Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

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