Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I’m a service-focused operations professional with a strong hospitality and customer-experience background, currently working with Taj Catering. I enjoy fast-paced environments and bring a calm, detail-oriented approach to coordinating service, supporting teams, and resolving guest issues quickly—whether it’s set-up, plate clearing, inventory control, or special event execution. In addition to my operations and customer service experience, I’ve managed kitchen workflows as an Executive Chef in a home catering business and developed results-driven menu and process improvements. I also have graphic design experience from independent projects, where I created branding and visuals that boosted engagement and recognition, along with earlier roles supporting children’s care and administrative/accounting tasks.…I’m a service-focused operations professional with a strong hospitality and customer-experience background, currently working with Taj Catering. I enjoy fast-paced environments and bring a calm, detail-oriented approach to coordinating service, supporting teams, and resolving guest issues quickly—whether it’s set-up, plate clearing, inventory control, or special event execution. In addition to my operations and customer service experience, I’ve managed kitchen workflows as an Executive Chef in a home catering business and developed results-driven menu and process improvements. I also have graphic design experience from independent projects, where I created branding and visuals that boosted engagement and recognition, along with earlier roles supporting children’s care and administrative/accounting tasks.

ZEEN AT KHAN

Graphic Designer, Audio Transcriber, Designer





I’m a service-focused operations professional with a strong hospitality and customer-experience background, currently working with Taj Catering. I enjoy fast-paced environments and bring a calm, detail-oriented approach to coordinating service, supporting teams, and resolving guest issues quickly—whether it’s set-up, plate clearing, inventory control, or special event execution. In addition to my operations and customer service experience, I’ve managed kitchen workflows as an Executive Chef in a home catering business and developed results-driven menu and process improvements. I also have graphic design experience from independent projects, where I created branding and visuals that boosted engagement and recognition, along with earlier roles supporting children’s care and administrative/accounting tasks.…I’m a service-focused operations professional with a strong hospitality and customer-experience background, currently working with Taj Catering. I enjoy fast-paced environments and bring a calm, detail-oriented approach to coordinating service, supporting teams, and resolving guest issues quickly—whether it’s set-up, plate clearing, inventory control, or special event execution. In addition to my operations and customer service experience, I’ve managed kitchen workflows as an Executive Chef in a home catering business and developed results-driven menu and process improvements. I also have graphic design experience from independent projects, where I created branding and visuals that boosted engagement and recognition, along with earlier roles supporting children’s care and administrative/accounting tasks.

Available to hire

I’m a service-focused operations professional with a strong hospitality and customer-experience background, currently working with Taj Catering. I enjoy fast-paced environments and bring a calm, detail-oriented approach to coordinating service, supporting teams, and resolving guest issues quickly—whether it’s set-up, plate clearing, inventory control, or special event execution.

In addition to my operations and customer service experience, I’ve managed kitchen workflows as an Executive Chef in a home catering business and developed results-driven menu and process improvements. I also have graphic design experience from independent projects, where I created branding and visuals that boosted engagement and recognition, along with earlier roles supporting children’s care and administrative/accounting tasks.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Waiter Coordinator / Operations Staff at Taj Catering

May 1, 2022 - Present

Set up tables, served food and beverages, and maintained a professional presentation. Cleared plates and supported guest requests while ensuring exceptional service during busy periods. Trained new staff, resolved customer complaints quickly to drive repeat business, and coordinated special events that increased revenue by 40%. Managed inventory effectively to reduce waste by 20% and used feedback to refine service protocols. Collaborated with kitchen staff to ensure timely and accurate orders.

Children's Care Taker at Islamic Home for Children

January 1, 2018 - January 1, 2023

Ensured children’s safety and provided daily meals while assisting with homework and projects. Accompanied children to medical appointments, helped organize school essentials, and managed food inventory and donation logs. Supported children’s growth through educational and engaging activities, implemented creative play strategies, and maintained a safe, emotionally supportive environment. Developed personalized care plans, encouraged social skills through group interactions, monitored health and safety, and organized fun educational outings. Promoted healthy habits through nutrition and physical activity.

Customer Service Representative at Fire Power Fireworks

January 1, 2015 - January 1, 2018

Provided exceptional customer service during high-traffic seasonal periods. Assisted with inquiries, complaints, and sales orders, maintained accurate customer records, and stocked display areas. Brought festive energy to support peak sales times, trained new team members to improve performance and efficiency, and used CRM tools to track customer interactions and improve follow-up success. Collaborated with sales teams to identify cross-selling opportunities.

Executive Chef at Sugarlicious (Home Catering Business)

January 1, 2015 - Present

Planned, prepped, and cooked personalized meals, crafting flavorful dishes tailored to dietary needs and cultural preferences. Maintained a spotless, efficient kitchen environment and served dishes with professional, caring service. Created signature dishes that became customer favorites, upheld food safety and sanitation standards, and developed innovative menus that increased customer satisfaction by 30%. Streamlined kitchen operations, reducing food waste by 25%.

Customer Service Representative at R&Z Electrical

January 1, 2014 - January 1, 2015

Managed petty cash and maintained accounting records, pulled stock, and issued bills. Supported day-to-day financial operations and used CRM tools to streamline processes, improving efficiency by 20%. Collaborated with marketing to support successful campaigns, increased leads, strengthened client relationships to boost repeat business by 40%, and applied sales techniques to increase conversion rates by 25%. Trained and mentored new sales team members to improve overall performance.

Secretary at Zaq's Trading Company Limited

January 1, 2003 - January 1, 2007

Managed petty cash, accounting, and receivables while controlling inventory and restocking shelves. Processed orders and maintained filing systems, managed executive calendars to support effective time management, and coordinated high-stakes meetings to improve team collaboration. Handled correspondence to strengthen communication flow, developed reports to support strategic decision-making, and trained new staff. Maintained budgets and achieved cost savings of 15%, organized company events to increase employee engagement, and used software tools to improve productivity across the board.