I'm a detail-oriented and tech-savvy virtual operations assistant and science educator with over 12 years of combined experience in teaching, administration, customer relationship management, sales and remote support roles. I excel at managing calendars, emails, event scheduling, client communication, digital workflow systems, and project coordination. I'm proficient in tools such as HubSpot, Wave, Trello, Apollo.io, Google Workspace, Slack, Asana, Canva, and various CRMs to streamline processes and elevate performance. I'm passionate about helping individuals and organizations achieve success through reliable, proactive, and organized support. In addition to delivering virtual education, I manage remote sales operations and support organizational efficiency by designing scalable workflows, training teams, and ensuring exceptional customer experiences. I thrive in collaborative environments and pride myself on clear communication, resourcefulness, and a proactive approach to solving problems.

AKODU OLANREWAJU AMOS

I'm a detail-oriented and tech-savvy virtual operations assistant and science educator with over 12 years of combined experience in teaching, administration, customer relationship management, sales and remote support roles. I excel at managing calendars, emails, event scheduling, client communication, digital workflow systems, and project coordination. I'm proficient in tools such as HubSpot, Wave, Trello, Apollo.io, Google Workspace, Slack, Asana, Canva, and various CRMs to streamline processes and elevate performance. I'm passionate about helping individuals and organizations achieve success through reliable, proactive, and organized support. In addition to delivering virtual education, I manage remote sales operations and support organizational efficiency by designing scalable workflows, training teams, and ensuring exceptional customer experiences. I thrive in collaborative environments and pride myself on clear communication, resourcefulness, and a proactive approach to solving problems.

Available to hire

I’m a detail-oriented and tech-savvy virtual operations assistant and science educator with over 12 years of combined experience in teaching, administration, customer relationship management, sales and remote support roles. I excel at managing calendars, emails, event scheduling, client communication, digital workflow systems, and project coordination. I’m proficient in tools such as HubSpot, Wave, Trello, Apollo.io, Google Workspace, Slack, Asana, Canva, and various CRMs to streamline processes and elevate performance. I’m passionate about helping individuals and organizations achieve success through reliable, proactive, and organized support.

In addition to delivering virtual education, I manage remote sales operations and support organizational efficiency by designing scalable workflows, training teams, and ensuring exceptional customer experiences. I thrive in collaborative environments and pride myself on clear communication, resourcefulness, and a proactive approach to solving problems.

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Language

English
Fluent

Work Experience

Virtual Operations Assistant (Intern) at Career Crafter Academy
February 1, 2025 - Present
Managed executive calendar and coordinated meeting schedules; reduced replacement costs by 25% via streamlined care workflows; assisted with project tracking, updates and client engagement; supported virtual team collaboration and event planning; provided email support and timely communication responses.
Science & Mathematics Educator at Nigenius Tutors
January 1, 2023 - Present
Delivered remote science and mathematics instruction, developing engaging lessons and assessments for diverse learners.
Customer Support & Social Media Manager at Digitnova Technologies
December 1, 2022 - Present
Handled high–volume international customer inquiries via email, chat, and social media; developed and scheduled content calendars across Facebook and Instagram, increasing reach by 60%; utilized Trello and Slack to collaborate with global teams and streamline daily task management; improved customer satisfaction ratings by 40% through proactive engagement and personalized support.
Science & Mathematics Teacher at Divhelp College
January 1, 2022 - Present
Teaching science and mathematics to students, developing curricula and assessments; fostering critical thinking and problem-solving.
Sales Manager & CRM – Wellness and Lifestyle Products at Neolife GNLD International
November 1, 2020 - Present
Managed client relationships, gathering insights that led to a 25% increase in client retention, product inquiries and follow-up communications; supported inbound sales operations and led email marketing initiatives using Hubspot; promoted wellness and lifestyle products through digital marketing and social platforms, increasing sales by 65%; coordinated sales activities, order processing and team onboarding remotely; provided virtual trainings to new distributors on sales technique and product knowledge; prepared sales dashboards and weekly reports using Google Sheets and Notion.
Virtual Administrative Executive & Project Manager at Oxford International Groups
February 1, 2017 - December 1, 2023
Provided top-tier administrative and customer support for internal departments and clients, increasing productivity by 30%; coordinated communication channels, maintained schedules and delivered reports on team performance; managed internal CRM updates and client onboarding processes using Asello and Hubspot; assisted in budgeting, cost tracking and preparation of reports for internal use; coordinated project timelines, contractor assignments and contributed to successful on-time project delivery through task tracking and workflow optimization.
Administrative & Operation Leads at Sona Group Nig, Ltd
January 1, 2014 - January 1, 2017
Administrative and operations leadership, onboarding, CRM updates, budgeting and process optimization.
Administrative & CRO at Harness Nig. Ltd
January 1, 2005 - January 1, 2007
Administrative support and contract research organization (CRO) activities; operations coordination.

Education

Bachelor of Science in Biochemistry at University of Ilorin, Nigeria
January 11, 2030 - January 1, 2012
Cambridge IGCSE Certification at International Education Cambridge
January 1, 2024 - December 31, 2024
Computer Appreciation & Data Processing at MOV computer
January 1, 2017 - December 31, 2017

Qualifications

Hubspot CMS Training
January 11, 2030 - January 14, 2026
Virtual Assistant Training
February 1, 2025 - January 14, 2026
Cambridge IGCSE Certification
January 1, 2024 - December 31, 2024
Computer Appreciation & Data Processing
January 1, 2017 - December 31, 2017

Industry Experience

Education, Professional Services, Software & Internet, Other