Hi, I’m Oliver Power, a motivated and disciplined professional with experience in customer service, technical support, leadership, and digital media. I’m currently studying Digital Marketing at Technological University of the Shannon and I excel in high-pressure environments, consistently meeting performance targets. I bring strong communication, teamwork, and problem-solving skills, and I’m eager to contribute value while continuing to develop within an organisation.\n\nI have a proven ability to take responsibility, adapt quickly, and deliver results, including meeting strict KPIs and supporting team performance. I am reliable, goal-driven, and resilient, with a strong work ethic developed through professional and sporting environments.…

Oliver Power

Hi, I’m Oliver Power, a motivated and disciplined professional with experience in customer service, technical support, leadership, and digital media. I’m currently studying Digital Marketing at Technological University of the Shannon and I excel in high-pressure environments, consistently meeting performance targets. I bring strong communication, teamwork, and problem-solving skills, and I’m eager to contribute value while continuing to develop within an organisation.\n\nI have a proven ability to take responsibility, adapt quickly, and deliver results, including meeting strict KPIs and supporting team performance. I am reliable, goal-driven, and resilient, with a strong work ethic developed through professional and sporting environments.…

Available to hire

Hi, I’m Oliver Power, a motivated and disciplined professional with experience in customer service, technical support, leadership, and digital media. I’m currently studying Digital Marketing at Technological University of the Shannon and I excel in high-pressure environments, consistently meeting performance targets. I bring strong communication, teamwork, and problem-solving skills, and I’m eager to contribute value while continuing to develop within an organisation.\n\nI have a proven ability to take responsibility, adapt quickly, and deliver results, including meeting strict KPIs and supporting team performance. I am reliable, goal-driven, and resilient, with a strong work ethic developed through professional and sporting environments.

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Language

English
Fluent

Work Experience

Social Media Manager at Rush Presents
January 1, 2026 - Present
Manage and grow social media presence across Instagram, TikTok, and other platforms. Plan, create, and schedule content including short-form video, promotional posts, and event coverage. Design and produce visual marketing materials for events, artists, and brand identity. Collaborate with DJs and artists to develop engaging content and promotional strategies. Assist in the organisation and promotion of club events within local venues. Edit video content using CapCut, focusing on fast-paced, music-driven visuals. Record and prepare DJ mixes using Rekordbox for online distribution.
Social Media Content Creator / Digital Marketing at Self employed
September 1, 2024 - Present
Built and scaled Instagram and TikTok accounts to 10,000+ followers, achieving millions of likes and consistently high engagement across platforms. Demonstrated strong understanding of TikTok and Instagram algorithms, including content timing, hook strategies, watch-time optimization, and trend adaptation. Created and edited high-quality, luxury-style short-form video content optimized for reach, retention, and engagement. Managed and grew niche pages focused on golf and luxury lifestyle content, maintaining consistent branding. Actively engaged with audiences, managed comment sections, and boosted visibility through community engagement. Analyzed content performance and adapted strategies to maximise organic exposure and follower growth. End-to-end content production, including concept development, filming, editing, captions, hashtags, and posting strategy.
Mobile Technical / Sales Agent at Infosys BPM – On behalf of EE (UK)
November 1, 2023 - Present
Delivered high-quality inbound technical support for EE mobile customers, resolving issues related to handsets, network signal, coverage, and mobile accounts. Diagnosed and resolved customer problems efficiently using structured troubleshooting systems and guided workflows. Consistently handled ~30 customer calls per day while maintaining accuracy, professionalism, and empathy. Built strong rapport with customers by actively listening, clearly explaining solutions, and keeping customers engaged. Achieved key performance metrics including First Call Resolution (FCR), Sentiment Score, and Net Promoter Score (NPS). Identified network coverage limitations and proactively recommended the best signal or plan solutions based on postcode and usage. Supported sales opportunities by advising customers on alternative solutions and service options. Processed secure payments over the phone, ensuring compliance with data protection and company procedures. Selected to train and support new starter gr
Sous Chef at Haven Hotel
July 1, 2021 - September 1, 2023
Started as a Kitchen Porter and was rapidly promoted to Sous Chef based on strong performance, reliability, and leadership ability. Completed and adhered to Health & Safety and Food Hygiene standards. Prepared, cooked, and presented food to a high standard in fast-paced, high-pressure environments. Supervised kitchen operations during high-volume service, maintaining efficiency, quality, and consistency. Instructed and supported kitchen staff on proper cooking techniques, portion control, garnishing, and food presentation. Took responsibility for running the kitchen during breakfast service, managing workflow and timing across multiple tasks. Demonstrated multitasking and time management skills, balancing food preparation, cooking, staff coordination, and service delivery. Participated in menu planning and collaboration with senior chefs to improve efficiency and food quality.

Education

BBus (Hons) Digital Marketing at Technological University of the Shannon
January 11, 2030 - January 1, 2028
LK Digital Marketing (Level 8 – In Progress) at Technological University of Shannon
January 11, 2030 - May 18, 2026
Leaving Cert at De La Salle Waterford
January 11, 2030 - January 1, 2023

Qualifications

Driver License
January 11, 2030 - May 18, 2026
Safe pass
January 11, 2030 - May 18, 2026

Industry Experience

Media & Entertainment, Software & Internet, Education, Retail, Professional Services
    My resume

    Here’s a clean summary of you and your jobs:

    You’re a Business with Digital Marketing student at TUS Shannon with a strong mix of content creation, social media growth, customer service, and fast-paced work experience. You’ve spent the last number of years building and growing content online, creating short-form videos, understanding platform trends, and learning what captures attention and drives engagement. Alongside that, you’ve developed strong communication, professionalism, and resilience through customer-facing and high-pressure roles.

    Your main jobs and experience are:

    Social Media Manager – Rush Presents
    You manage and grow the social media presence for a music collective, creating and scheduling content, editing short-form videos, promoting events, and helping build the brand online.

    Social Media Content Creator / Digital Marketing – Self-Employed
    You’ve built and grown your own TikTok and Instagram pages, including channels focused on golf products, luxury-style content, and audience-driven short-form video. You’ve generated strong view counts, grown pages to 10,000+ followers, and built a strong understanding of hooks, watch time, timing, captions, and content performance.

    Mobile Technical / Sales Agent – Infosys BPM (on behalf of EE UK)
    You work in customer support and sales, helping customers with technical issues, resolving problems, handling high call volumes, processing payments, and maintaining strong service standards. You were also trusted to support new starters.

    Sous Chef – Haven Hotel
    You worked in a demanding kitchen environment, originally starting as a kitchen porter and progressing quickly. This role built your discipline, teamwork, time management, and ability to perform under pressure.

    Best one-line summary for applications:

    I am a digital marketing student and experienced content creator with a background in social media growth, video editing, customer service, and fast-paced team environments.

    If you want, I can turn that into a stronger LinkedIn bio or CV profile.