Available to hire
sports writer with video editing experience with capcut and davina resolve
Work Experience
Store Associate at Foot Locker
November 1, 2022 - July 1, 2023Engaged positively with each customer, providing professional and polite support for sales and service needs. Welcomed customers, helped locate items, and suggested merchandise without being intrusive or pushy. Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer. Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment. Arranged merchandise for display to highlight new styles, attract customers, and enhance sales. Maintained current stock to drive consistent sales.
Cashier at Walmart
May 1, 2021 - June 1, 2022Operated a cash register, collected payments, and provided accurate change. Completed daily recovery tasks to keep areas clean and neat for maximum productivity. Wiped down counters and conveyor belt to remove debris and maintain cleanliness. Helped customers find specific products, answered questions and offered product advice. Worked closely with front-end staff to assist customers. Processed sales transactions to prevent long customer wait times. Accepted cash and credit card payments, issued receipts, and provided change.
Customer Service Representative at Hamilton Center
January 1, 2019 - October 1, 2019De-escalated problematic customer concerns, maintaining calm, friendly demeanor. Educated customers on special pricing opportunities and company earnings. Documented customer correspondence in CRM to track requests, problems and solutions. Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices. Assisted customers with making payments or establishing payment plans to bring accounts current. Fielded customer complaints and queries, fast-track them for problem resolution. Upheld quality control policies and procedures to increase customer satisfaction. Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Education
Computer Science at University of Manitoba
January 1, 2020 - March 31, 2026Qualifications
Industry Experience
Retail
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