Available to hire
I am a motivated and reliable customer support professional with strong written and verbal communication skills.
I excel at resolving inquiries, maintaining calm under pressure, and delivering exceptional service in remote chat or email environments.
Experience Level
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
Beginner
Language
English
Fluent
Turkish
Intermediate
Work Experience
Chef at Chop Life
July 1, 2024 - October 18, 2025Responsible for food preparation, cooking, and maintaining kitchen cleanliness; contributed to menu execution and food safety; collaborated with front-of-house to ensure guest satisfaction.
Waitress at Ramiz Restaurant
July 1, 2024 - PresentGreeted and seated guests, took orders, resolved conflicts, upsold menu items, and supported smooth front-of-house operations; worked at Katakoy, Cyprus.
Customer Support Representative at Ailes Group
January 1, 2023 - PresentResponded to customer inquiries via email and chat with professionalism and accuracy. Helped resolve client complaints, achieving high satisfaction ratings. Managed multiple conversations simultaneously while maintaining service quality. Documented customer interactions and followed up on open requests.
Education
Master's degree at Cyprus International University
February 1, 2022 - March 1, 2024O Level Certificate at Completed Secondary Education
January 11, 2030 - December 12, 2025Qualifications
O Level Certificate
January 11, 2030 - December 12, 2025Industry Experience
Travel & Hospitality, Professional Services, Software & Internet, Retail
Experience Level
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
Beginner
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