Omar Ahmed
I’m an AI Engineer based in Berlin, and I focus on integrating LLM agents and automation into real operational systems.
About
I’m an AI Engineer based in Berlin, and I focus on integrating LLM agents and automation into real operational systems. I’ve built agent workflows that connect to tools, APIs, and data stores—so business teams can run repeatable processes reliably, with safety and evaluation in place.
In my recent work, I helped deploy an SLA triage agent used daily by operations, and I also developed a multi-agent customer support system with RAG over shop policies plus a human-in-the-loop review for risky cases. I enjoy turning messy operational workflows into dependable software that can run unattended, including thoughtful CI testing, guardrails, and practical cloud-ready deployments.
- Joined October 2026
Languages
- ArabicFluent
- EnglishFluent
- GermanBeginner
Industry experience
- Software & Internet
- Energy & Utilities
- Transportation & Logistics
- Professional Services
Work experience
Worked on Python automation and analysis of logistics and operational data, including reporting and SLA bottleneck analysis. Built a 5-stage LangGraph SLA triage agent with five investigation tools and deployed it so it can run unattended daily and be used daily by the operations team. Supported cloud system deployment and testing and implemented API integrations used in operational workflows.
Supported a live electricity infrastructure project by automating the summarization of daily on-site task records. Replaced manual data entry with an automated workflow to streamline daily reporting for ongoing field operations.
Education
Hire Omar Ahmed today
Post a job and invite Omar, or contact them directly. No hidden commission.