Designed, developed, and executed comprehensive test plans, test cases, and automation suites for set-top box software, mobile apps, and web platforms across diverse devices. Built and maintained scalable automation frameworks (Selenium WebDriver, Appium, Cypress, Protractor, Playwright) using Page Object Model, Data-Driven Testing, and BDD (Cucumber/Gherkin). Developed Python scripts for data integrity validation and log analysis. Performed Big Data validation for VOD and content delivery pipelines and tested backend services via REST/SOAP with JSON parsing. Automated UI, API, and backend database testing; integrated automated suites into CI/CD pipelines (Jenkins, GitHub Actions) to enable continuous testing. Mentored junior team members, led manual testing efforts onsite, and supported live service updates for DIRECTV SignalSaver, including cross-device and cross-browser testing. Used PuTTY/SSH for Linux-based remote configurations; tracked defects in JIRA/Quality Center.

Test Automation Engineer at Universal Bank

January 1, 2021 - February 1, 2023

Proficient in object-oriented design; led backend and UI automation initiatives using Selenium-based UI regression frameworks and API testing with REST Assured and Karate. Implemented ETL validation and large-scale data integrity checks with advanced SQL. Built BDD workflows with Cucumber, integrated CI/CD pipelines using Jenkins, Docker, and Kubernetes, and orchestrated test environments in AWS/Azure. Automated data-driven tests across Java, Python, and JavaScript stacks; collaborated with product, DevOps, and cloud teams to ensure secure, scalable releases.

QA Automation Engineer at Cigna

March 1, 2018 - December 1, 2020

Developed end-to-end automated test frameworks across UI, API, backend, and data layers (Selenium WebDriver, Playwright, Cypress, Protractor) with REST Assured and Kafka-based testing for distributed data workflows. Enabled BDD with Cucumber/Gherkin; integrated pipelines with Jenkins, Azure DevOps, and Docker for CI/CD and continuous testing. Automated extensive API and web service validation (REST/SOAP) using Postman, REST Assured, Groovy, and SOAP UI; tested cloud deployments on AWS and Azure; collaborated with cross-functional teams to embed quality checks throughout the SDLC.

QA Analyst (Manual Tester) at State Farm Insurance

January 1, 2016 - February 1, 2018

Created test requirements, test plans, and test results documentation. Wrote and executed SQL queries for backend data verification in Oracle. Coordinated with developers and BAs to perform various testing types across the STLC and BLC. Developed automation scripts in Java and C#, supported DevOps pipelines with Jenkins, GitHub, and Maven, and participated in Agile ceremonies to deliver tested increments.