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I am currently pursuing a Bachelor of Commerce in the Accounting Department at Ain Shams University, aiming to graduate with strong academic performance. Alongside my studies, I have gained practical experience in customer service, social media moderation, and human resources internships, which have helped me develop communication and client handling skills. I am actively enhancing my knowledge by taking a Digital Marketing course and participating as a member of the DOSS Student Activity Team in the Training and Development Section at Cairo University. I am proactive in adapting to market changes and continuously improving my skills to excel in professional environments.…I am currently pursuing a Bachelor of Commerce in the Accounting Department at Ain Shams University, aiming to graduate with strong academic performance. Alongside my studies, I have gained practical experience in customer service, social media moderation, and human resources internships, which have helped me develop communication and client handling skills. I am actively enhancing my knowledge by taking a Digital Marketing course and participating as a member of the DOSS Student Activity Team in the Training and Development Section at Cairo University. I am proactive in adapting to market changes and continuously improving my skills to excel in professional environments.

Osama Alhussein Ahmed

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I am currently pursuing a Bachelor of Commerce in the Accounting Department at Ain Shams University, aiming to graduate with strong academic performance. Alongside my studies, I have gained practical experience in customer service, social media moderation, and human resources internships, which have helped me develop communication and client handling skills. I am actively enhancing my knowledge by taking a Digital Marketing course and participating as a member of the DOSS Student Activity Team in the Training and Development Section at Cairo University. I am proactive in adapting to market changes and continuously improving my skills to excel in professional environments.…I am currently pursuing a Bachelor of Commerce in the Accounting Department at Ain Shams University, aiming to graduate with strong academic performance. Alongside my studies, I have gained practical experience in customer service, social media moderation, and human resources internships, which have helped me develop communication and client handling skills. I am actively enhancing my knowledge by taking a Digital Marketing course and participating as a member of the DOSS Student Activity Team in the Training and Development Section at Cairo University. I am proactive in adapting to market changes and continuously improving my skills to excel in professional environments.

Available to hire

I am currently pursuing a Bachelor of Commerce in the Accounting Department at Ain Shams University, aiming to graduate with strong academic performance. Alongside my studies, I have gained practical experience in customer service, social media moderation, and human resources internships, which have helped me develop communication and client handling skills.

I am actively enhancing my knowledge by taking a Digital Marketing course and participating as a member of the DOSS Student Activity Team in the Training and Development Section at Cairo University. I am proactive in adapting to market changes and continuously improving my skills to excel in professional environments.

Skills

Microsoft Excel

Microsoft Powerpoint

Microsoft Word

Experience Level

Microsoft Excel

Intermediate

Microsoft Powerpoint

Intermediate

Microsoft Word

Intermediate

Language

Arabic

Fluent

English

Advanced

Work Experience

Customer Service Agent at Raya Company (Renault Account)

March 31, 2023 - August 25, 2025

Provided customer service for Renault account clients, handling inquiries and resolving issues efficiently from September 2022 to March 2023.

Social Media Moderator

February 1, 2021 - Present

Moderate social media content to ensure compliance with community guidelines and maintain a positive online presence. Role ongoing since February 2021.