Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Hi, I’m Oscar Melo. I’m a finance and international business administration graduate with over a decade of experience in customer service and administrative support in the financial sector. I’m skilled at turning complex data into reliable information, managing data entry, and coordinating CRM-based workflows to help teams run smoothly and efficiently. These days I’m expanding into virtual assistance, AI-powered tools, and content creation—combining discipline with creativity to deliver high-quality results quickly. I thrive in remote environments, enjoy collaborating with QA, design, and operations teams, and love finding practical solutions that improve client experiences.…Hi, I’m Oscar Melo. I’m a finance and international business administration graduate with over a decade of experience in customer service and administrative support in the financial sector. I’m skilled at turning complex data into reliable information, managing data entry, and coordinating CRM-based workflows to help teams run smoothly and efficiently. These days I’m expanding into virtual assistance, AI-powered tools, and content creation—combining discipline with creativity to deliver high-quality results quickly. I thrive in remote environments, enjoy collaborating with QA, design, and operations teams, and love finding practical solutions that improve client experiences.

Oscar Melo

Video Editor, Content Designer, Writer, +1





Hi, I’m Oscar Melo. I’m a finance and international business administration graduate with over a decade of experience in customer service and administrative support in the financial sector. I’m skilled at turning complex data into reliable information, managing data entry, and coordinating CRM-based workflows to help teams run smoothly and efficiently. These days I’m expanding into virtual assistance, AI-powered tools, and content creation—combining discipline with creativity to deliver high-quality results quickly. I thrive in remote environments, enjoy collaborating with QA, design, and operations teams, and love finding practical solutions that improve client experiences.…Hi, I’m Oscar Melo. I’m a finance and international business administration graduate with over a decade of experience in customer service and administrative support in the financial sector. I’m skilled at turning complex data into reliable information, managing data entry, and coordinating CRM-based workflows to help teams run smoothly and efficiently. These days I’m expanding into virtual assistance, AI-powered tools, and content creation—combining discipline with creativity to deliver high-quality results quickly. I thrive in remote environments, enjoy collaborating with QA, design, and operations teams, and love finding practical solutions that improve client experiences.

Available to hire

Hi, I’m Oscar Melo. I’m a finance and international business administration graduate with over a decade of experience in customer service and administrative support in the financial sector. I’m skilled at turning complex data into reliable information, managing data entry, and coordinating CRM-based workflows to help teams run smoothly and efficiently.

These days I’m expanding into virtual assistance, AI-powered tools, and content creation—combining discipline with creativity to deliver high-quality results quickly. I thrive in remote environments, enjoy collaborating with QA, design, and operations teams, and love finding practical solutions that improve client experiences.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

DaVinci Resolve Studio

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Spanish; Castilian

Fluent

English

Intermediate

Work Experience

Support Center Agent at Thomas Greg & Sons SA (Temporal Serdempo)

October 21, 2025 - October 21, 2025

Provided remote support to polling station operators, ensuring effective communication and real-time guidance. Supervised the operation of scanners and scanning software to ensure availability. Detected and managed technical failures, applying corrective actions and escalating when necessary. Maintained data integrity with ongoing quality controls. Supported three scanning points across three municipalities in the Department of Cundinamarca.

Freelance QA Tester at Independent / Freelance

August 1, 2025 - August 1, 2025

Execution of structured test cases for the Facebook App (Reels & Feed); identification and reporting of functional and usability bugs with video and screenshot evidence. Clear documentation of expected vs actual results in Test Case Execution Sheets (TC). Collaboration with international QA teams on issue reporting and validation.

Service Executive at Tuya S.A.

February 5, 2013 - April 16, 2025

Managed remote support for the finance-related services, providing clear communication and real-time guidance. Supervised the operation of scanners and scanning software to ensure availability, detected and resolved technical issues, and maintained data integrity with ongoing quality controls. Coordinated support across three scanning points in the Cundinamarca department and supervised digitization of approximately 650 voting stations across three municipalities to ensure continuous and efficient operations.