OP

Oscar Pereira

Available to hire

I’m a supply chain and logistics professional based in Zürich, with a strong focus on end-to-end operations—procurement, inventory, warehousing, distribution, export coordination, and customer service.

About

I’m a supply chain and logistics professional based in Zürich, with a strong focus on end-to-end operations—procurement, inventory, warehousing, distribution, export coordination, and customer service. Since 2025, I’ve been managing international logistics and customer service responsibilities, coordinating 3PL and transportation providers, driving continuous improvement, and improving service levels and cost performance through structured process optimization.

Before that, I led large-scale warehouse operations at FELFEL AG, including managing and developing teams of 200+ people, ensuring on-time and accurate order fulfillment, and maintaining high inventory accuracy through cycle counts, reconciliations, and KPI reporting. I also led transformation projects (including a 3PL transition), supported budgeting and forecasting with Finance, and handle international trade requirements such as customs documentation, Incoterms, and compliance—combining operational excellence with data-driven decision-making.

  • 16 years' experience
  • Joined October 2026

Industry experience

  • Transportation & Logistics
  • Wholesale & Distribution
  • Retail
  • Manufacturing
  • Consumer Goods
  • Travel & Hospitality

Work experience· 6 roles

Logistics and Customer Service Coordinator · Vitamin Well Schweiz GmbHApr 2025 – Present · 1 yr 8 mos

Owned end-to-end supply chain responsibility across an international network, covering procurement, inventory management, logistics, distribution, and customer service. Coordinated suppliers, manufacturing sites, transportation providers, and 3PL partners to ensure reliable operations. Led strategic logistics and supply chain initiatives focused on process optimization, standardization, continuous improvement, and operational excellence. Project-led the transition to a new 3PL provider, including warehouse assessment, capacity planning, and implementation while maintaining uninterrupted business operations. Managed inventory accuracy through cycle counting, reconciliations, variance analysis, and KPI reporting using Microsoft Dynamics 365, Excel, and Power BI. Supported budgeting, forecasting, and cost management in close collaboration with Finance. Coordinated international export operations including order fulfillment, export documentation, logistics coordination, and compliance with

Senior Warehouse Manager · FELFEL AGMar 2022 – Mar 2025 · 3 yrs 1 mo

Led and developed a warehouse workforce of 200+ employees, including recruitment, planning, onboarding, training, mentoring, coaching, and performance management. Managed daily warehouse operations—ensuring on-time and accurate fulfillment across inbound, picking, outbound, and returns. Partnered with suppliers and logistics stakeholders to optimize supply chain performance and meet operational timelines and service levels. Led logistics, warehousing, and supply chain improvement projects to increase efficiency, reliability, and customer satisfaction. Defined, monitored, and reported operational KPIs to stakeholders. Co-designed and implemented warehouse software solutions and picking systems to improve productivity and standardize processes. Managed inventory control to maintain at least 95% accuracy through stock control, returns processing, goods receipt inspections, documentation, and inventory adjustments.

Senior Warehouse Team Lead · FELFEL AGFeb 2018 – Feb 2022 · 4 yrs 1 mo

Handled incoming and outgoing goods and ensured correct documentation. Verified materials by quantity, type, and batch number. Managed inventory and warehouse processes using WMS. Ensured compliance with safety and quality regulations, including handling of hazardous materials.

Operations Specialist · FELFEL AGApr 2017 – Jan 2018 · 10 mos
Team Leader · Terrasse Restaurant & BarApr 2015 – Mar 2017 · 2 yrs
Team Leader / Front Office / Front Office Assistant / Bar Service (various roles) · Various hospitality employers (including Tinto Restaurant, Cafe des Amis, Hotel Apsis Atrium Palace, Hotel Trip Apolo Melia, Hotel Oasis Playa, Hotel Tryp Apolo, Mi Casa Hostel, Tinto Restaurant)Jan 2010 – Mar 2015 · 5 yrs 3 mos

Education

Green Belt · Inspire Academy - ETH Partner2024
Master in General Management · ESERP School of Business2011
Bachelor in Intourism · Universidad Camilo Jose Cela / Universidad Hispanoamericana2006

Certifications and awards

Green Belt (Lean/Process improvement)2024

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