Available to hire
Hi, I’m Federico Marini, a logistics and administrative professional based in Milan. Over more than a decade I planned and executed daily warehouse operations, managed back-office processes, and supported large clients at Artoni and other partners. I enjoy solving problems on the fly, organizing complex flows, and helping teams deliver on time.
In addition to hands-on warehousing and billing duties, I have experience with archiving, data entry, and customer support, including international call-center work. I’m fluent in Italian with strong English writing and speaking skills, and I value clear communication, reliability, and a proactive approach to challenges.
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
Italian
Fluent
English
Advanced
Work Experience
Administrative/Back Office at Artoni
October 31, 2020 - October 31, 2020Redundancy fund period; administrative duties and customer-facing problem solving; preparing resolutions and liaising with clients.
Customer Support / Call Center Agent
January 1, 2020 - PresentFixed-term and seasonal roles in call centers and tourist locations, including international clients.
Call center / Customer support
January 1, 2020 - October 27, 2025Fixed-term and seasonal roles in international call centers and summer tourist locations.
Billing Office Specialist at Artoni
March 31, 2017 - March 31, 2017Translating DDT into LDV, correcting initial transport errors, data corrections, sorting delivery notes to branches.
Administrative / Billing - Redundancy Period at Artoni
March 1, 2017 - October 1, 2020Redundancy fund period awaiting developments.
Billing Office Clerk at Artoni
August 1, 2011 - March 1, 2017Billing tasks: translating DDT into LDV, correcting first-tranche transport errors, computerization error correction, sorting of LDV and delivery notes toward the relevant branch.
Warehouse/logistics at Lighting company in Rozzano
July 31, 2011 - July 31, 2011Wiring, order preparation, shipment management and control.
Warehouse Worker
June 1, 2011 - July 1, 2011Warehouse at a lighting company in Rozzano: wiring, order preparation, shipment management, and control.
Warehouse Clerk
April 1, 2011 - June 1, 2011Warehouse management at a paper sector company: order preparation and billing.
Warehouse tasks at Cooperative warehousing
March 31, 2011 - March 31, 2011Storage and cataloging tasks for mechanical industries.
Warehouse Technician
January 1, 2011 - March 1, 2011Warehousing, storage and cataloging tasks in mechanical industries.
Warehouse support at Dairy company
November 30, 2010 - November 30, 2010Warehouse management support: order preparation on machinery, bill creation and forwarding of goods.
Warehouse Support
September 1, 2010 - November 1, 2010Support for warehouse management of a dairy company: order preparation on machinery, preparation of bills and forwarding of goods.
Archivist/Warehouse management at Private project
August 31, 2010 - August 31, 2010Archiving, cataloging materials and designing a private warehouse.
Archive & Warehouse Management
June 1, 2010 - August 1, 2010Cataloging of materials and design of a private warehouse.
Logistics & administrative back office at Sda Express Courier
April 30, 2010 - April 30, 2010Initial departure logistics tasks, later back-office duties including debt collection, customer relations, and problem solving during peak periods.
Courier Logistics Operator / Administrative Back Office at Sda Express Courier
June 1, 2004 - April 1, 2010Managed departure logistics, courier returns, problem resolution, large flows during peak periods; later performed back-office tasks for large customers and occasional clients, including debt collection and penalties.
Care assistant for psycho/attitudinal disabled people at Civil Service
May 31, 2004 - May 31, 2004Assistance for disabled people in residential settings or at home; developing interpersonal skills and support strategies.
Internal filing clerk at Banca Intesa (former)
December 31, 2002 - December 31, 2002Internal filing cabinet management, sorting and forwarding of internal materials following procedures.
Warehouse operative at Ucsa Cooperative
December 31, 2002 - December 31, 2002Warehouse processing, arrival of goods, sorting and forwarding to the correct destination. Internal filing and materials handling following procedures.
Social Sector Assistant
December 1, 2002 - May 1, 2004Assisted psycho/attitudinal disabled people in residential and home settings; developed human relations skills and empathy.
Fair ground staff
June 30, 2002 - June 30, 2002Preparation of materials, reception/assistance of visitors at fairs for different employers.
Warehouse Operator at UCsa Cooperative
June 1, 2002 - December 1, 2002Warehouse processing from arrival of goods to sorting and forwarding; internal filing and material handling following procedures.
General staff
January 1, 2002 - June 1, 2002Assisted at a fair ground; preparation of materials and reception/assistance of visitors for various employers.
Education
High School Diploma (Liceo Classico) at Classical high school
January 11, 2030 - January 1, 1998University studies in humanities, modern literature at University studies in humanities (modern literature)
January 11, 2030 - February 1, 2026Qualifications
Classical high school diploma
January 11, 2030 - October 27, 2025University studies in the humanities, modern literature
January 11, 2030 - October 27, 2025Industry Experience
Transportation & Logistics, Manufacturing, Wholesale & Distribution, Retail, Professional Services
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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