Available to hire
I’m Owen Cawston, a marketing communications professional with hands-on experience in email and social media outreach, video editing, and website design. I thrive on creating engaging content, building brands, and delivering clear, customer-focused messages.
Since 2022 I’ve been freelancing, driving AI-driven outreach, improving website performance, and producing compelling video content. I’m excited to bring my versatile skill set to PEXA UK’s communications team to boost brand awareness and customer engagement.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Language
English
Fluent
Work Experience
Freelance at Independent / Freelance
January 1, 2022 - PresentDeveloped and executed AI outreach strategies via social media and email marketing; designed and maintained AI-driven websites; produced and edited video content; increased engagement and site traffic.
Freelance at Self-employed
January 1, 2022 - PresentProvided email and social media outreach, video editing and short content creation, social media management, and website design. Implemented AI-driven outreach strategies to increase customer engagement and designed AI-driven websites to improve user experience and SEO performance. Produced and edited high-quality video content to enhance brand visibility and customer interaction.
Customer consultant at Cabot Financial
November 21, 2022 - December 27, 2024Handled customer inquiries, planned workflows, and demonstrated professional demeanour. Gained knowledge in basic health information and credit management, and managed email communication to support customer needs.
Crew Member at McDonald’s
November 1, 2022 - October 22, 2025Collaborated with team members to handle demanding customers in a fast-paced environment. Promoted to Crew Trainer, leading and training staff to maintain high service standards and improve team performance. Built skills in customer service, problem-solving, and leadership.
Assistant at Paws Dog Boarding Service
January 1, 2017 - October 22, 2025Responsible for finding clients, making outreach calls, providing exceptional customer service, handling payments, and coordinating future bookings. Ensured dogs stayed in high-standard accommodation and were well cared for.
Assistant at Thistledown Air Conditioning
January 1, 2022 - October 22, 2025Performed basic maintenance on property and pipework. Learned tool usage and supported with tool logistics and installation tasks as needed.
Website manager/ YouTube uploader at Lani Nalu
January 1, 2021 - October 22, 2025Updated and managed website content to ensure high standards and a welcoming user experience, increasing client engagement. Conducted weekly calls with the owner to understand business fundamentals and improve internal processes. Uploaded video content to YouTube, increasing channel visibility and subscribers.
Education
Level 3 Creative Media at MidKent College, Maidstone
January 1, 2019 - January 1, 2021Greenacre Academy at Greenacre Academy
January 1, 2015 - January 1, 2019Level 3 Creative Media at MidKent College, Maidstone
January 1, 2019 - January 1, 2021GCSE at Greenacre Academy
January 1, 2015 - January 1, 2019Qualifications
Industry Experience
Media & Entertainment, Professional Services, Retail, Software & Internet, Education
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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