I’m a Customer Relations and Account Management professional with a background in international business and over six years of experience in client support, communication, and operations. I’m passionate about helping customers and teams achieve seamless collaboration and high satisfaction. Previously, I worked as a Key Account Manager in the online gaming industry, where I developed strong client-facing, problem-solving, and CRM skills. I’m fluent in English and Turkish, with conversational French, and comfortable working in multicultural, remote environments. I’m currently open to remote or part-time roles in customer service, coordination, or administrative support, especially within international or tech-driven companies.

Ozge ORUNCAK

I’m a Customer Relations and Account Management professional with a background in international business and over six years of experience in client support, communication, and operations. I’m passionate about helping customers and teams achieve seamless collaboration and high satisfaction. Previously, I worked as a Key Account Manager in the online gaming industry, where I developed strong client-facing, problem-solving, and CRM skills. I’m fluent in English and Turkish, with conversational French, and comfortable working in multicultural, remote environments. I’m currently open to remote or part-time roles in customer service, coordination, or administrative support, especially within international or tech-driven companies.

Available to hire

I’m a Customer Relations and Account Management professional with a background in international business and over six years of experience in client support, communication, and operations. I’m passionate about helping customers and teams achieve seamless collaboration and high satisfaction.

Previously, I worked as a Key Account Manager in the online gaming industry, where I developed strong client-facing, problem-solving, and CRM skills. I’m fluent in English and Turkish, with conversational French, and comfortable working in multicultural, remote environments.

I’m currently open to remote or part-time roles in customer service, coordination, or administrative support, especially within international or tech-driven companies.

See more

Experience Level

Expert
Intermediate
Intermediate

Language

Turkish
Fluent
English
Fluent
French
Beginner

Work Experience

Key Account Manager at SC Technology
January 1, 2022 - January 1, 2022
Managed key client accounts, enhancing satisfaction and retention. Analyzed data to develop strategies aligning with business objectives. Expanded client base through digital sales and after-sales service.
Social Media Assistant at ST ech Technology
January 1, 2019 - January 1, 2019
Designed and scheduled social media content to enhance brand engagement. Monitored campaign results and proposed actionable improvements.
Editorial Intern at Londrali Limited
January 1, 2017 - January 1, 2017
Prepared and formatted articles for online publication. Summarized key news updates for concise reporting.
Research Assistant (Balkans Region) at Foundation for Political, Economic and Social Research
January 1, 2013 - January 1, 2013
Prepared detailed reports on political developments in the Balkans. Assisted with organizing and managing events for stakeholders.

Education

Master of Arts in International Business (MA) at University of Greenwich, London, UK
January 1, 2015 - January 1, 2017
Bachelor of Arts in International Relations (BA) at Eskisehir Osmangazi University, Turkey
January 1, 2010 - January 1, 2015

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Media & Entertainment, Professional Services, Education

Experience Level

Expert
Intermediate
Intermediate

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