Paramita Paul
I am a passionate Business Analyst with a track record of driving requirements gathering, Agile delivery, stakeholder management, and process optimization across BFSI and Healthcare domains.
About
I am a passionate Business Analyst with a track record of driving requirements gathering, Agile delivery, stakeholder management, and process optimization across BFSI and Healthcare domains. I translate business needs into actionable requirements, design scalable digital solutions, and collaborate across cross-functional teams to support transformation.
I am proficient in SQL, Power BI, Zoho CRM, Jira, and Advanced Excel, and I leverage AI-assisted analysis to improve decision-making and reporting. I thrive in fast-paced environments and enjoy turning complex data into clear insights and actionable recommendations.
- 1 year's experience
- Joined June 2026
Skills· 12
Languages
- EnglishFluent
- HindiFluent
- BengaliFluent
Industry experience
- Retail
- Non-Profit Organization
- Consumer Goods
- Financial Services
- Manufacturing
- Real Estate & Construction
- Other
- Healthcare
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Work experience
Led end-to-end SDLC activities for Indian and Australian clients; facilitated stakeholder workshops and requirement gathering to document BRDs, FSDs, user stories, workflows, use cases and process maps; performed gap and impact analysis to identify inefficiencies and propose scalable process improvements; collaborated with developers, QA, product managers and stakeholders to ensure timely delivery; configured and supported Zoho CRM, Zoho Desk, and Zoho People including dashboards, workflow automation, reporting frameworks, and API integration requirements.
Cleaned, validated, and managed 10,000+ business records using SQL, Advanced Excel, and CRM tools; supported reporting automation, process documentation, stakeholder coordination, and business analysis activities.
Education
Certifications and awards
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