I am a passionate Business Analyst with a track record of driving requirements gathering, Agile delivery, stakeholder management, and process optimization across BFSI and Healthcare domains. I translate business needs into actionable requirements, design scalable digital solutions, and collaborate across cross-functional teams to support transformation. I am proficient in SQL, Power BI, Zoho CRM, Jira, and Advanced Excel, and I leverage AI-assisted analysis to improve decision-making and reporting. I thrive in fast-paced environments and enjoy turning complex data into clear insights and actionable recommendations.

Paramita Paul

I am a passionate Business Analyst with a track record of driving requirements gathering, Agile delivery, stakeholder management, and process optimization across BFSI and Healthcare domains. I translate business needs into actionable requirements, design scalable digital solutions, and collaborate across cross-functional teams to support transformation. I am proficient in SQL, Power BI, Zoho CRM, Jira, and Advanced Excel, and I leverage AI-assisted analysis to improve decision-making and reporting. I thrive in fast-paced environments and enjoy turning complex data into clear insights and actionable recommendations.

Available to hire

I am a passionate Business Analyst with a track record of driving requirements gathering, Agile delivery, stakeholder management, and process optimization across BFSI and Healthcare domains. I translate business needs into actionable requirements, design scalable digital solutions, and collaborate across cross-functional teams to support transformation.

I am proficient in SQL, Power BI, Zoho CRM, Jira, and Advanced Excel, and I leverage AI-assisted analysis to improve decision-making and reporting. I thrive in fast-paced environments and enjoy turning complex data into clear insights and actionable recommendations.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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Language

English
Fluent
Hindi
Fluent
Bengali
Fluent

Work Experience

Business Analyst/ Project Manager at Fristine Infotech
June 1, 2025 - Present
Business Analyst at Fristine Infotech
July 1, 2025 - Present
Led end-to-end SDLC activities for Indian and Australian clients; facilitated stakeholder workshops and requirement gathering to document BRDs, FSDs, user stories, workflows, use cases and process maps; performed gap and impact analysis to identify inefficiencies and propose scalable process improvements; collaborated with developers, QA, product managers and stakeholders to ensure timely delivery; configured and supported Zoho CRM, Zoho Desk, and Zoho People including dashboards, workflow automation, reporting frameworks, and API integration requirements.
Remote Business Analyst Intern at Avadhesh.co
May 1, 2024 - August 1, 2024
Cleaned, validated, and managed 10,000+ business records using SQL, Advanced Excel, and CRM tools; supported reporting automation, process documentation, stakeholder coordination, and business analysis activities.

Education

Master of Science at indian institute of technology , jodhpur
August 1, 2023 - June 1, 2025
M.Sc. in Digital Humanities at Indian Institute of Technology Jodhpur
January 1, 2023 - January 1, 2025
B.Sc. in Economics, Minor in Statistics at Rabindranath Tagore University
January 1, 2019 - January 1, 2022

Qualifications

Anundoram Borooah Award
January 11, 2030 - June 7, 2026

Industry Experience

Retail, Non-Profit Organization, Consumer Goods, Financial Services, Manufacturing, Real Estate & Construction, Other, Healthcare