I am a Technology Project Manager with 5+ years of experience delivering large-scale, mission-critical technology platforms across banking, payments, and enterprise environments. I have a proven track record of leading enterprise programs aligned with PMP/PRINCE2 standards, owning scope, schedule, risk, quality, and governance delivery. I bring a strong software development background (former Software Engineer & Team Lead) and senior-level project leadership. I have extensive hands-on experience across end-to-end SDLC (Agile & Waterfall) for back-end platform delivery, production operations, and executive stakeholder management. I am known for independent execution, clear communication, and guiding teams through complex, high-pressure initiatives.

Pallavi Parab

I am a Technology Project Manager with 5+ years of experience delivering large-scale, mission-critical technology platforms across banking, payments, and enterprise environments. I have a proven track record of leading enterprise programs aligned with PMP/PRINCE2 standards, owning scope, schedule, risk, quality, and governance delivery. I bring a strong software development background (former Software Engineer & Team Lead) and senior-level project leadership. I have extensive hands-on experience across end-to-end SDLC (Agile & Waterfall) for back-end platform delivery, production operations, and executive stakeholder management. I am known for independent execution, clear communication, and guiding teams through complex, high-pressure initiatives.

Available to hire

I am a Technology Project Manager with 5+ years of experience delivering large-scale, mission-critical technology platforms across banking, payments, and enterprise environments. I have a proven track record of leading enterprise programs aligned with PMP/PRINCE2 standards, owning scope, schedule, risk, quality, and governance delivery.

I bring a strong software development background (former Software Engineer & Team Lead) and senior-level project leadership. I have extensive hands-on experience across end-to-end SDLC (Agile & Waterfall) for back-end platform delivery, production operations, and executive stakeholder management. I am known for independent execution, clear communication, and guiding teams through complex, high-pressure initiatives.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate
Beginner

Language

English
Fluent

Work Experience

English Language Instructor at iTTTi Japan
November 1, 2023 - Present
Continued building skills in IT security and project management, maintaining technical and delivery readiness for large-scale technology roles while learning about Japanese work culture and professional communication.
Operating Model Consultant at Deloitte
April 1, 2022 - November 1, 2023
Contributed to the design and delivery of a technology operating model transformation supporting large, multi-team technology environments across the UK and Europe. Worked closely with senior stakeholders to align structures, processes, and governance with business priorities. Used JIRA to maintain task tracking, RAID logs, and delivery updates, ensuring visibility of risks and dependencies.
Technical Consultant at Deloitte
April 1, 2022 - November 1, 2023
Project-managed defined workstreams within an Instant Payments System resilience program focused on regulatory readiness and operational stability. Identified and documented 20+ operational and compliance gaps, supporting mitigation planning with engineering, operations, and compliance teams. Mentored colleagues from the risk management team to understand the technical details of the IPS system and coordinated testing, issue tracking, and executive reporting to support timely delivery.
Business Analyst at Deloitte
April 1, 2022 - November 1, 2023
Led business analysis and planning activities for an ITSM process rollout aligned with ITIL V4 industry best practices. Developed a rollout roadmap that contributed to reducing incident resolution time by 18% and service downtime by approximately 10%. Worked across technology and service teams to document requirements, workflows, and KPIs.
Project Manager at Deloitte
April 1, 2022 - November 1, 2023
Supported and directed delivery activities for an EUC retender program, including procurement coordination and vendor engagement across 5+ suppliers. Created and maintained detailed project plans, timelines, and milestone tracking using Microsoft Project. Led governance, reporting, and stakeholder communications to ensure on-time delivery and regulatory adherence.
Risk Management Consultant at Northern Ireland Water
June 1, 2021 - September 30, 2021
Designed and implemented an Extended Enterprise Risk Management (EERM) framework. Conducted executive interviews to identify 10+ critical operational and supply-chain risks which helped strengthen governance, compliance, and risk mitigation processes at an enterprise level.
Software Engineer / Team Lead at L&T Infotech – Citi Bank
October 1, 2016 - July 1, 2020
Progressed from software engineer to team lead, leading and mentoring a team of 5 engineers delivering large-scale financial platforms handling millions of trade accounts. Executed full SDLC: requirements, design, development, testing, deployment, release, and production support. Took ownership of feature planning, task allocation, delivery tracking, and quality outcomes for back-end components. Led production releases, coordinated testing cycles, resolved defects, and ensured system stability post-launch. Acted as primary liaison between engineering, business analysts, QA, and client stakeholders. Demonstrated independent decision-making and ownership under pressure in high‑volume, mission‑critical systems.

Education

MBA (Business Analytics) at Queen’s University Belfast
January 11, 2030 - February 5, 2026

Qualifications

ICAgile Certified Professional (ICP-BAF)
January 11, 2030 - February 5, 2026
ITIL 4 Foundation
January 11, 2030 - February 5, 2026
Certified in Cybersecurity (ISC2 CC)
January 11, 2030 - February 5, 2026
Google - Foundations of Cybersecurity
January 11, 2030 - February 5, 2026

Industry Experience

Financial Services, Professional Services, Education, Software & Internet, Government, Energy & Utilities

Experience Level

Expert
Expert
Expert
Expert
Intermediate
Beginner

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