Designed and implemented a responsive, maintainable frontend architecture for a custom Oracle APEX application, enabling long-term scalability and faster feature delivery. Led UI development for ServiceNow Test Management 2.0, creating a reusable component library that improved QA workflow efficiency by 50%. Optimized frontend performance by identifying rendering and asset bottlenecks, reducing page load times, and improving overall application responsiveness. Resolved 50+ complex frontend and integration issues, reducing production downtime and improving application reliability. Increased team output by 35% through technical mentorship, code reviews, and cross-functional collaboration on full-stack initiatives.

Front-End Application Developer at Infosys Ltd.

April 1, 2022 - April 1, 2024

Developed 20+ custom UI components and responsive frontend solutions, increasing user adoption and customer retention by 40%. Refactored legacy UI components into modern, modular frontend patterns, reducing technical debt and improving maintainability and UI performance. Translated stakeholder and business requirements into scalable frontend views, improving interdepartmental delivery efficiency by 30%. Reduced bug rates and onboarding time by mentoring junior developers and leading frontend QA and debugging efforts.

ServiceNow Technical Support (Front-End Focus) at Williams-Sonoma, Inc.

April 1, 2020 - December 1, 2020

Served as the primary technical liaison for front-end–related issues, UI defects, and platform troubleshooting, improving customer satisfaction by 15%. Diagnosed and resolved 10+ frontend and configuration issues daily, ensuring application stability and uninterrupted operations. Authored technical documentation and operational runbooks, increasing team troubleshooting efficiency by 40%.