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I am a results-driven Principal QA Engineer with a strong focus on testing Data Management, API, Kafka topics, and Conversational AI across Google Cloud, Cisco, Genesys, and Claude AI-driven platforms. I excel at translating business goals into practical testing strategies, collaborating with stakeholders to improve Google Cloud CC AI, cloud, and telephony experiences, and delivering reliable, scalable QA outcomes. I build robust testing frameworks, document processes, and lead automation efforts to reduce testing time and defects. I’m passionate about AI-powered testing, data insights, and enabling teams to ship high-quality customer experiences through clear communication, mentorship, and a relentless focus on quality.…I am a results-driven Principal QA Engineer with a strong focus on testing Data Management, API, Kafka topics, and Conversational AI across Google Cloud, Cisco, Genesys, and Claude AI-driven platforms. I excel at translating business goals into practical testing strategies, collaborating with stakeholders to improve Google Cloud CC AI, cloud, and telephony experiences, and delivering reliable, scalable QA outcomes. I build robust testing frameworks, document processes, and lead automation efforts to reduce testing time and defects. I’m passionate about AI-powered testing, data insights, and enabling teams to ship high-quality customer experiences through clear communication, mentorship, and a relentless focus on quality.

Patrick E. Meadows

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I am a results-driven Principal QA Engineer with a strong focus on testing Data Management, API, Kafka topics, and Conversational AI across Google Cloud, Cisco, Genesys, and Claude AI-driven platforms. I excel at translating business goals into practical testing strategies, collaborating with stakeholders to improve Google Cloud CC AI, cloud, and telephony experiences, and delivering reliable, scalable QA outcomes. I build robust testing frameworks, document processes, and lead automation efforts to reduce testing time and defects. I’m passionate about AI-powered testing, data insights, and enabling teams to ship high-quality customer experiences through clear communication, mentorship, and a relentless focus on quality.…I am a results-driven Principal QA Engineer with a strong focus on testing Data Management, API, Kafka topics, and Conversational AI across Google Cloud, Cisco, Genesys, and Claude AI-driven platforms. I excel at translating business goals into practical testing strategies, collaborating with stakeholders to improve Google Cloud CC AI, cloud, and telephony experiences, and delivering reliable, scalable QA outcomes. I build robust testing frameworks, document processes, and lead automation efforts to reduce testing time and defects. I’m passionate about AI-powered testing, data insights, and enabling teams to ship high-quality customer experiences through clear communication, mentorship, and a relentless focus on quality.

Available to hire

I am a results-driven Principal QA Engineer with a strong focus on testing Data Management, API, Kafka topics, and Conversational AI across Google Cloud, Cisco, Genesys, and Claude AI-driven platforms. I excel at translating business goals into practical testing strategies, collaborating with stakeholders to improve Google Cloud CC AI, cloud, and telephony experiences, and delivering reliable, scalable QA outcomes.

I build robust testing frameworks, document processes, and lead automation efforts to reduce testing time and defects. I’m passionate about AI-powered testing, data insights, and enabling teams to ship high-quality customer experiences through clear communication, mentorship, and a relentless focus on quality.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Senior Software Quality Assurance Engineer at Meadows Magic Consulting

July 1, 2024 - April 1, 2026

Aimed at accelerating test efficiency through automation and process improvements. Optimized Domain Data Management (DDM) workflows by automating Workato data integration from application to database, including Reltio (SQL) and Salesforce (SOQL) data flows between AS400 Banking Activity Flow and MDR, along with healthcare partners, enabling seamless end-to-end testing. Implemented Confluent Cloud Kafka clusters to streamline message processing, addressed latency issues, and created realistic test simulations. Developed end-to-end API and database validations and regression suites for MuleSoft, Postman, APAPI, SAPI, and PAPI with secure connectivity and robust data flow. Enhanced defect tracking and SDLC practices via Jira, GitHub/GitLab, Atlassian Teams, Slack, Google Chat and QASE, improving defect detection during integration testing by 30%. Standardized SDLC testing practices and test plan documentation in Confluence. Monitored production data with Splunk Cloud Dashboard and visuali

Artificial Intelligence Principal Engineer QA at Global Technology Solutions (GTS)

February 1, 2024 - May 1, 2024

Led design and implementation of comprehensive Google Cloud CC AI health telephony testing frameworks and data warehousing. Conducted risk assessments and root cause analyses to minimize operational disruptions and enhance system integrity. Mentored junior QA engineers, fostering a high-performance team and expanding QA capabilities by 30%. Designed and executed test plans ensuring AI model deployment with high accuracy and precision, and collaborated closely with clients, sales engineers, developers, and architects to align QA with business goals.

Lead Conversational AI Principal Engineer QA at Google PSO - CCAI | NLP | Machine Learning

June 1, 2020 - June 1, 2023

Founding member of Google Cloud’s CCAI team, focusing on testing Enterprise DialogFlow CX (V3) and custom NLU Advanced Agent Modeling for Chatbot, Voicebot, Agent Assist and Knowledge Assist interfaces. Collaborated with Verizon, AT&T, Optus, Google Partners, and Google Play to optimize AI-driven solutions. Managed QA for distributed teams (12 QA members), streamlined testing environments, and accelerated development cycles by implementing an automated testing framework on GCP, CircleCI/CD, Kubernetes, and Firestore. Achieved 100% automation in test execution and reporting, with a 45% reduction in defect leakage.

Senior Quality Assurance Engineer at Dell EMC Technologies

August 1, 2017 - June 1, 2020

Championed test automation for Dell ESI software interoperability and Hyper-Converged Infrastructure (Rack Manager) testing, including BMC Firmware, BIOS, and Redfish/Reddrum RESTful API. Integrated Python, Selenium, Jenkins, and VMware to optimize the testing lifecycle. Coordinated cross-functional teams to ensure broad test coverage, delivering a 20% reduction in production defects. Built and maintained a robust Selenium/Python test automation framework, achieving a 61.2% reduction in regression testing time and a 35% increase in test coverage.

QA Manager/Lead Software Test Automation Engineer at Klever Logic / FLASHParking

August 1, 2016 - August 1, 2017

Led QA efforts as a hands-on engineer and manager for a small team of 3 QA engineers. Implemented automation, new testing strategies, and process improvements, increasing test case coverage by 30% while expanding the number of test cases. Created a company-wide Confluence presence and a comprehensive SharePoint knowledge base. Enhanced Jira usage to optimize license efficiency and collaborated across teams to improve defect discovery and reporting.

Cloud System Software QA Automation Development Engr V at Hewlett Packard Enterprise

November 1, 2012 - August 1, 2016

Automated testing frameworks for OneView Web App using Python, Robot Framework, Selenium, and UNIX scripting. Led robustness testing and Meatchgrinder efforts, cutting test setup duration from 10 days to 2 days. Directed testing for HPE OneView across multiple firmware and software versions, achieving high customer satisfaction and reliability.

Lead Software QA Engineer/Automation Developer at Digital Motorworks (ADP)

November 1, 2007 - November 1, 2012

Led the creation of an Android/iOS test automation framework, integrating Selenium, WebDriver, LoadRunner, and Ruby on Rails to improve testing efficiency. Directed QA efforts for a complex enterprise software suite, increasing automated test coverage to 90% and reducing manual testing needs. Coordinated cross-functional teams to ensure quality throughout the SDLC.

Lead Senior Software Test Engineer/Automation at Crossroads Systems

January 1, 2004 - January 1, 2007

Directed a 14-person Interoperability team, coordinating test collaborations with major OEMs/partners (Tivoli, HP, Sun, EMC, IBM) for SAN configuration testing. Standardized test procedures using Aptest Manager and SharePoint, and expanded test environments to support nine OS options. Achieved a 95% test pass rate and reduced post-release defects by 30% over 12 months, while mentoring junior team members.