I’m a Virtual Assistant with experience in e-commerce, backoffice support, operations, and process organization. My background includes managing and maintaining online shops, supporting daily e-commerce operations, working with Google Ads, SEO, Google Analytics, Microsoft Office tools, and structured administrative tasks. In my most recent role, I worked in e-commerce/product operations, where I helped keep shops organized, processes clean, and workflows running smoothly. My main strength is bringing structure into businesses. I enjoy organizing information, improving processes, keeping the backoffice clean, and supporting teams with reliable and detail-oriented work. I’m also skilled with AI tools like ChatGPT and Claude, and I’m currently learning more about AI-based process optimization and automation to help businesses save time and work more efficiently. I’m a structured, reliable, and proactive person who likes to work with order, clear plans, and practical solutions.

Patrick Pelinku

I’m a Virtual Assistant with experience in e-commerce, backoffice support, operations, and process organization. My background includes managing and maintaining online shops, supporting daily e-commerce operations, working with Google Ads, SEO, Google Analytics, Microsoft Office tools, and structured administrative tasks. In my most recent role, I worked in e-commerce/product operations, where I helped keep shops organized, processes clean, and workflows running smoothly. My main strength is bringing structure into businesses. I enjoy organizing information, improving processes, keeping the backoffice clean, and supporting teams with reliable and detail-oriented work. I’m also skilled with AI tools like ChatGPT and Claude, and I’m currently learning more about AI-based process optimization and automation to help businesses save time and work more efficiently. I’m a structured, reliable, and proactive person who likes to work with order, clear plans, and practical solutions.

Available to hire

I’m a Virtual Assistant with experience in e-commerce, backoffice support, operations, and process organization.

My background includes managing and maintaining online shops, supporting daily e-commerce operations, working with Google Ads, SEO, Google Analytics, Microsoft Office tools, and structured administrative tasks. In my most recent role, I worked in e-commerce/product operations, where I helped keep shops organized, processes clean, and workflows running smoothly.

My main strength is bringing structure into businesses. I enjoy organizing information, improving processes, keeping the backoffice clean, and supporting teams with reliable and detail-oriented work.

I’m also skilled with AI tools like ChatGPT and Claude, and I’m currently learning more about AI-based process optimization and automation to help businesses save time and work more efficiently.

I’m a structured, reliable, and proactive person who likes to work with order, clear plans, and practical solutions.

See more

Language

German
Fluent
Albanian
Advanced
English
Advanced

Work Experience

Warehouse / Shelf Worker at Toys 'R' Us
November 20, 2023 - March 20, 2024
Warehouse operations and shelf maintenance; assisted with logistics.
Product Manager at DocL X Welcome Card GmbH
January 22, 2022 - July 24, 2024
Responsible for product strategy and lifecycle management for Welcome Card products in Vienna; collaborated with cross-functional teams to drive product development and go-to-market plans.
Sales & e-commerce Manager at Prima Reisen GmbH
November 20, 2020 - June 20, 2021
Managed online sales channels and e-commerce strategy for travel and tourism products; improved online conversions and implemented CRM processes.
Customer Service - Technical Support at Wedify (A1)
December 20, 2018 - January 20, 2020
Provided technical support and customer service for the Vienna-based customer base; resolved issues and maintained high customer satisfaction.
Shelf Worker at XL Sports & Outdoor GmbH
October 20, 2017 - January 20, 2018
Stock management, shelf replenishment, and store support.

Education

Diploma Course in E-Commerce Management at Werbeakademie Vienna
January 22, 2020 - February 20, 2024
Apprenticeship in E-Commerce Merchant at Team 4 Projektmanagement GmbH
September 20, 2009 - June 20, 2011

Qualifications

Add your qualifications or awards here.

Industry Experience

Professional Services, Retail, Software & Internet

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