Strategic communications professional with 9+ years of experience in content strategy, executive and internal communications, and proposal development. I translate complex business and technical information into clear, customer-focused narratives that help drive strategic outcomes. I collaborate with cross-functional teams to develop executive presentations, communication campaigns, and proposal content for diverse audiences. I also support AI-driven process improvements through content development and documentation while building a growing focus on product management and AI-enabled workflows.

Poulami Chakrabortyray

Strategic communications professional with 9+ years of experience in content strategy, executive and internal communications, and proposal development. I translate complex business and technical information into clear, customer-focused narratives that help drive strategic outcomes. I collaborate with cross-functional teams to develop executive presentations, communication campaigns, and proposal content for diverse audiences. I also support AI-driven process improvements through content development and documentation while building a growing focus on product management and AI-enabled workflows.

Available to hire

Strategic communications professional with 9+ years of experience in content strategy, executive and internal communications, and proposal development. I translate complex business and technical information into clear, customer-focused narratives that help drive strategic outcomes.

I collaborate with cross-functional teams to develop executive presentations, communication campaigns, and proposal content for diverse audiences. I also support AI-driven process improvements through content development and documentation while building a growing focus on product management and AI-enabled workflows.

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Language

English
Fluent
Hindi
Advanced
Bengali
Fluent

Work Experience

Creative Content Expert/Consultant at Capgemini
April 1, 2023 - Present
Produce and maintain internal communication assets, including leadership communications, newsletters, client visit reports, and departmental updates to drive employee awareness and organizational alignment. Develop and edit executive summaries for large-scale proposals, RFPs, and RFIs, crafting compelling, client-focused narratives for strategic pursuits. Collaborate with business leaders, proposal managers, designers, and technical experts to create executive presentations and communication campaigns across multiple initiatives. Translate complex business and technical information into concise executive-level content for diverse audiences. Support departmental AI initiatives by contributing to content development, documentation, and process improvement efforts across internal teams.
Resume Writer at Bri dgetalent Pvt Ltd
June 1, 2022 - January 31, 2023
Designed and developed custom-tailored resumes and additional professional documents for customers across different fields and industries. Managed customer disputes in a professional and pleasant manner. Provided excellent customer service with a strong focus on customer satisfaction.
Content Writer at Dotsquares Technologies India Pvt Ltd
October 1, 2020 - June 30, 2022
Developed original website content and blog articles for clients from different industries. Created SEO-optimized social media promotional content for marketing campaigns to support revenue growth. Produced SEO-friendly web and social media content aligned with client vision. Researched and generated technical content such as user guides, white papers, and product manuals based on specific requirements.
Freelance Content Writer at Independent
October 1, 2019 - October 1, 2020
Developed unique content for various client websites to improve presence and brand awareness. Completed freelance content development, proofreading, and editing assignments with a strong customer satisfaction rate.
Senior Content Writer at NextYug India IT Solutions
January 1, 2019 - September 30, 2019
Produced original and creative content for company websites and clients. Provided editorial guidance to other departments and led a team of junior writers to deliver high-quality content. Worked with clients across industries to understand needs and deliver relevant content. Managed content publication on third-party sites using CMS tools such as WordPress.
Senior Content Writer at Panashindia.com
March 1, 2017 - December 31, 2018
Developed original and creative content for promotional advertisements and marketing materials. Contributed to creative planning and review sessions, leading a resourceful team to improve the quality of content and designs. Handled customer correspondence to resolve problems and improve operations through strong client support. Monitored social media and online sources for industry trends. Led a team of writers and provided editorial guidance to the graphic design department.

Education

Master of Arts in English Literature at The IIS University, Jaipur
January 1, 2016 - January 1, 2016
Bachelor of Arts in English Literature, Garment Production & Export Management, and Textile Technology at International College for Girls, Jaipur
January 1, 2014 - January 1, 2014

Qualifications

IBM Product Management Professional Certificate (In Progress)
January 11, 2030 - August 11, 2026

Industry Experience

Professional Services, Media & Entertainment, Software & Internet