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Senior consultant and program manager with 15+ years leading digital transformation, process optimization, and technology initiatives across Europe and LATAM. I specialize in simplifying complex operations, delivering ERP/CRM implementations, and driving large-scale programs in industries such as printing, telecom, insurance and eGaming. I combine strong technical depth with hands-on execution and structured change management. Recently, I’ve focused on applied AI and automation, helping organizations redesign workflows and implement scalable, intelligent processes.…Senior consultant and program manager with 15+ years leading digital transformation, process optimization, and technology initiatives across Europe and LATAM. I specialize in simplifying complex operations, delivering ERP/CRM implementations, and driving large-scale programs in industries such as printing, telecom, insurance and eGaming. I combine strong technical depth with hands-on execution and structured change management. Recently, I’ve focused on applied AI and automation, helping organizations redesign workflows and implement scalable, intelligent processes.

Paula Terzi

Project Manager, Content Producer, Marketing Automation Specialist, +1

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Senior consultant and program manager with 15+ years leading digital transformation, process optimization, and technology initiatives across Europe and LATAM. I specialize in simplifying complex operations, delivering ERP/CRM implementations, and driving large-scale programs in industries such as printing, telecom, insurance and eGaming. I combine strong technical depth with hands-on execution and structured change management. Recently, I’ve focused on applied AI and automation, helping organizations redesign workflows and implement scalable, intelligent processes.…Senior consultant and program manager with 15+ years leading digital transformation, process optimization, and technology initiatives across Europe and LATAM. I specialize in simplifying complex operations, delivering ERP/CRM implementations, and driving large-scale programs in industries such as printing, telecom, insurance and eGaming. I combine strong technical depth with hands-on execution and structured change management. Recently, I’ve focused on applied AI and automation, helping organizations redesign workflows and implement scalable, intelligent processes.

Available to hire

Senior consultant and program manager with 15+ years leading digital transformation, process optimization, and technology initiatives across Europe and LATAM. I specialize in simplifying complex operations, delivering ERP/CRM implementations, and driving large-scale programs in industries such as printing, telecom, insurance and eGaming.

I combine strong technical depth with hands-on execution and structured change management. Recently, I’ve focused on applied AI and automation, helping organizations redesign workflows and implement scalable, intelligent processes.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

Spanish; Castilian

Fluent

English

Advanced

Work Experience

Freelance Consultant at Araucaria Solutions

January 1, 2019 - Present

Senior consultant delivering Digital Transformation, Process Optimization and AI & Automation; AI workshops; design of intelligent workflows using LLMs and low-code/no-code tools; ML proof-of-concepts.

Program Manager – LATAM Mergers & Acquisitions at Chubb Insurance

June 1, 2015 - January 1, 2019

Ran a large-scale M&A program across LATAM in 9 countries; branding, Day 1 legal, data migration of legacy apps, and decommissioning legacy applications; led capability assessments and governance.

PMO Office Manager LATAM Insurance at Chubb Insurance

August 1, 2012 - June 1, 2015

PMO setup, governance model, end-to-end project methodology; strategic plans (Digital, Analytics, Infrastructure); governance across LATAM; stakeholder engagement and risk management.

Jr Project Leader at Telefónica Argentina

January 1, 1998 - December 31, 2002

Early-career project leadership role in telecommunications projects.

Consultant – Project Manager at Neoris

January 1, 2003 - March 1, 2007

Consulting role focusing on project management in Argentina.