Available to hire
I am a results-oriented operations and supply chain leader with over 15 years of international experience driving operational excellence for global consumer brands across Europe and North America. I have a proven track record in production management, demand planning, logistics optimization, and ERP system transformation. I excel at improving forecast accuracy, reducing logistics costs, and ensuring end-to-end supply chain reliability across multiple markets.
I thrive on cross-functional collaboration with Sales and Marketing to support promotions and product launches, and I continuously pursue lean improvements and DMAIC-driven process optimization. Fluent in English and Serbian, I build strong partnerships with suppliers, co-packers, and internal stakeholders to deliver reliable service and minimize write-offs, while expanding capacity and improving service levels.
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
Language
English
Fluent
Serbian
Fluent
Work Experience
Operations Manager at Celsius, Inc.
May 1, 2024 - June 1, 2025Oversaw production and shipments across Sweden and Finland, managing multiple co-packers and 3PL partners with a focus on cost efficiency, improved OTIF and service reliability. Reduced logistics and warehousing costs by 18% by renegotiating transport contracts and streamlining 3PL performance tracking. Led production relocation project to new facilities, cutting unit manufacturing costs by 20% and increasing capacity by 35%. Supported ERP migration project (Mamut integration) with zero business disruption. Introduced KPIs for a team of 5 for demand planning and shipment accuracy, improving forecast visibility and service levels across two markets. Partnered with Sales to proactively manage aging inventory, reducing potential write-offs by 65%. Led cross-functional coordination with Sales and Marketing to ensure delivery readiness for promotions and new product launches.
Global Supply Planner, Coffee at Nestlé Nespresso
February 1, 2022 - May 1, 2024Acted as the global planning liaison for the Original and B2B product ranges, coordinating supply for over 40 markets. Managed end-to-end product launches and phase-outs, ensuring 99% availability and smooth transitions. Maintained and optimised master data in SAP R3 and SAP APO, reducing data errors by 20%. Partnered with suppliers and HQ to secure material availability, mitigating potential stockouts and ensuring 98% service levels.
Demand & Supply Planning Manager at Nestlé Nespresso Nordics
January 1, 2020 - February 1, 2022Led a team of 4 planners responsible for demand, supply, and inventory management across 5 Nordic markets. Improved forecast accuracy from 72% to 87% through enhanced statistical modelling and collaboration with sales teams. Presented monthly stock and budget updates to the Leadership Team; contributed to reducing working capital by 8%. Negotiated improved local procurement and logistics terms, achieving 5% annual cost savings. Drove implementation of innovative last-mile delivery solutions tailored to market-specific needs.
Subject Matter Expert, Demand & Supply Planning at Nestlé Nespresso (HQ)
July 1, 2019 - January 1, 2020Served as the central planning expert supporting 40+ markets on forecasting and S&OP best practices. Ensured 90%+ service level across global operations through issue resolution and training initiatives. Collaborated with IT to test and implement new planning tools using Scrum methodology, improving tool usability and accuracy.
Demand & Supply Planner at Nespresso Nordics
April 1, 2014 - July 1, 2019Maintained an 18-month rolling forecast leveraging historical data and promotional insights. Supported monthly S&OP process; achieved forecast accuracy above 80% for key SKUs. Led quarterly physical stock counts across Nordic DCs, ensuring compliance and accuracy >99.5%.
Demand & Supply Planner at NESTLÉ USA
August 1, 2010 - April 1, 2014Managed forecasts and replenishment for coffee, machines, and accessories, ensuring >95% availability. Coordinated import logistics and purchase orders from international suppliers to U.S. and Canadian markets. Streamlined communication between operations and logistics, reducing order errors by 15%.
Order Fulfillment Coordinator at Nestlé USA
July 1, 2009 - August 1, 2010Liaised between customer service and warehouse teams to ensure on-time delivery and effective rescheduling.
Customer Service Representative at Nestlé USA
May 1, 2008 - July 1, 2009Supported U.S. and Canadian customers, managing account creation and issue resolution with 98% satisfaction rating.
Education
BBA in International Finance & Investment at Baruch College – Zicklin School of Business, New York, USA
January 11, 2030 - February 3, 2026Qualifications
Nestlé Supply Chain Management Program – Customer relationship, logistics, and leadership excellence
January 11, 2030 - February 3, 2026DMAIC Process Improvement – Lean methodology applied to planning with machine partners
January 11, 2030 - February 3, 2026Advanced Demand & Supply Planning (DSP) – Monthly Business Planning cycle optimisation
January 11, 2030 - February 3, 2026Industry Experience
Consumer Goods, Manufacturing, Retail, Transportation & Logistics, Wholesale & Distribution
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
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