UX Designer (Contract) at Actra

Redesigned the core dashboard around meeting context for an AI-powered post-meeting accountability tool, improving meeting follow-through by 38%. Designed AI meeting summary and task-extraction flows that made action ownership explicit and reduced forgotten tasks. Established a WCAG 2.1 AA-compliant design system with reusable components, documented interaction states, and reduced UI inconsistency while accelerating developer handoff. Collaborated with product managers, stakeholders, and engineers in Agile sprints, participating in design reviews and supporting implementation to ensure accurate product execution.

UX Designer (Full-Time) at Tractpay

Redesigned the send flow with automatic network detection, reducing send-flow abandonment by 54%. Introduced real-time transaction status tracking to improve user confidence and remove uncertainty during transfers. Clarified payment states and transaction feedback, measurably improving user trust in completing payments. Designed responsive layouts, interactive Figma prototypes, and high-fidelity UI for payment workflows; validated work through user research and usability testing.

UX Designer (Freelance) at Mentra

Led end-to-end UX and product design across web and mobile for a coaching and client-management platform supporting goal tracking, scheduling, and payments. Ran user research, journey mapping, and Jobs-to-Be-Done interviews to surface blockers impacting coach productivity and client retention. Produced user journeys, task flows, low- and high-fidelity wireframes/UI, and clickable interactive Figma prototypes. Built a WCAG 2.1 AA-compliant design system and reusable component library, reducing coaches’ manual administrative effort by 40%. Partnered with founders, product managers, stakeholders, and engineers to align user needs, business goals, and technical feasibility.

Junior UX Designer at Offer Letr

Designed end-to-end onboarding experience from discovery through implementation, producing wireframes, interactive prototypes, and development-ready design specifications. Led discovery into user-motivation patterns and translated insights into requirements that shaped early product strategy. Defined information architecture, user flows, and interaction design for core mobile and web dashboard experiences. Built responsive design systems, wireframes, and prototypes validated through usability testing, A/B testing, and stakeholder feedback.