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I am a motivated and adaptable professional with strong customer service skills, seeking to contribute to a dynamic organization. Committed to delivering high-quality results, building positive relationships, and supporting team and company goals with dedication and a strong work ethic. With 10+ years of experience in administrative duties and customer service, I have proven experience as a receptionist, office administrator, and executive assistant. I am proficient in MS Office Suite (Teams, Xero, Cliniko, Word, Excel, Outlook, PowerPoint) and office management software, with a friendly, proactive approach to tasks, high attention to detail, and the ability to handle sensitive information with discretion.…I am a motivated and adaptable professional with strong customer service skills, seeking to contribute to a dynamic organization. Committed to delivering high-quality results, building positive relationships, and supporting team and company goals with dedication and a strong work ethic. With 10+ years of experience in administrative duties and customer service, I have proven experience as a receptionist, office administrator, and executive assistant. I am proficient in MS Office Suite (Teams, Xero, Cliniko, Word, Excel, Outlook, PowerPoint) and office management software, with a friendly, proactive approach to tasks, high attention to detail, and the ability to handle sensitive information with discretion.

Gen Nair

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I am a motivated and adaptable professional with strong customer service skills, seeking to contribute to a dynamic organization. Committed to delivering high-quality results, building positive relationships, and supporting team and company goals with dedication and a strong work ethic. With 10+ years of experience in administrative duties and customer service, I have proven experience as a receptionist, office administrator, and executive assistant. I am proficient in MS Office Suite (Teams, Xero, Cliniko, Word, Excel, Outlook, PowerPoint) and office management software, with a friendly, proactive approach to tasks, high attention to detail, and the ability to handle sensitive information with discretion.…I am a motivated and adaptable professional with strong customer service skills, seeking to contribute to a dynamic organization. Committed to delivering high-quality results, building positive relationships, and supporting team and company goals with dedication and a strong work ethic. With 10+ years of experience in administrative duties and customer service, I have proven experience as a receptionist, office administrator, and executive assistant. I am proficient in MS Office Suite (Teams, Xero, Cliniko, Word, Excel, Outlook, PowerPoint) and office management software, with a friendly, proactive approach to tasks, high attention to detail, and the ability to handle sensitive information with discretion.

Available to hire

I am a motivated and adaptable professional with strong customer service skills, seeking to contribute to a dynamic organization. Committed to delivering high-quality results, building positive relationships, and supporting team and company goals with dedication and a strong work ethic.

With 10+ years of experience in administrative duties and customer service, I have proven experience as a receptionist, office administrator, and executive assistant. I am proficient in MS Office Suite (Teams, Xero, Cliniko, Word, Excel, Outlook, PowerPoint) and office management software, with a friendly, proactive approach to tasks, high attention to detail, and the ability to handle sensitive information with discretion.

Skills

Experience Level

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Receptionist at YMCA Perth

July 1, 2025 - Present

Greet visitors, manage front desk, answer and direct calls and emails, maintain a clean reception area, coordinate meeting room bookings, assist with onboarding, liaise with vendors, organize events, maintain records, and support HR and accounting tasks.

Subscriptions Dispatch Assistant at The Big Issue Perth

November 1, 2024 - July 1, 2025

Pack magazines, attach address labels, sort and collate envelopes for various delivery options, transfer finished products to collection points, and liaise with vendors and workers regarding deliveries.

Psychology Administrative Assistant (Temp) at Aresolution

January 1, 2025 - March 1, 2025

Managed front-desk operations and daily emails, processed Medicare rebates, followed up unpaid accounts, coordinated team diaries and GP visits, onboarding for psychologists, and prepared templates, reports, newsletters, presentations, emails, and training documents; performed payment reconciliation.

Household Manager / Caregiver at Caring for Children

September 1, 2015 - March 1, 2024

Managed household budget, organized meals, supported social and emotional needs of children, engaged in play and continual education, promoted development, and maintained boundaries.

Office Administrator at Turner & Townsend

October 1, 2013 - September 1, 2015

Supported meeting and travel arrangements, managed onboarding/offboarding, updated files, monitored expense claims and timesheets, assisted expatriates, supported the Natural Resources Director, performed executive assistant duties including diary management and client coordination, and assisted with document management and tender presentations; provided marketing research and submissions support.

Customer Service Representative at Prometric USA & Canada

October 1, 2009 - October 1, 2010

Assisted candidates with exam registrations, provided accurate information and identified cross-sell opportunities, mentored new staff, conducted product knowledge trainings, and generated reports on performance metrics.

Secretary at Tricapital Ventures Sdn Bhd

October 1, 2009 - October 1, 2010

Prepared general correspondence and documents, coordinated work permit documents, maintained appointment calendars, managed CEO expenses, arranged travel, handled confidential queries, liaised between executives and managers, and coordinated projects and HR-related activities.