I have hands-on customer support experience through managing social media pages, handling client interactions, and supporting customers during sales and service delivery. In my previous roles, I responded to inquiries via WhatsApp, Instagram, and email, resolved complaints, followed up on pending issues, and ensured customers felt heard and valued. I also assisted customers with product explanations, order tracking, and troubleshooting minor issues, which strengthened my problem-solving and communication skills.

Phoebe Stephen

I have hands-on customer support experience through managing social media pages, handling client interactions, and supporting customers during sales and service delivery. In my previous roles, I responded to inquiries via WhatsApp, Instagram, and email, resolved complaints, followed up on pending issues, and ensured customers felt heard and valued. I also assisted customers with product explanations, order tracking, and troubleshooting minor issues, which strengthened my problem-solving and communication skills.

Available to hire

I have hands-on customer support experience through managing social media pages, handling client interactions, and supporting customers during sales and service delivery. In my previous roles, I responded to inquiries via WhatsApp, Instagram, and email, resolved complaints, followed up on pending issues, and ensured customers felt heard and valued. I also assisted customers with product explanations, order tracking, and troubleshooting minor issues, which strengthened my problem-solving and communication skills.

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Language

English
Fluent
French
Advanced

Work Experience

Customer service representative at Yolu was a hidden organisation
January 20, 2026 - February 20, 2026
I was a calls person. My job was mainly to receive calls and complaints and offer profitable solutions to the customers.

Education

Bachelor of science at Nasarawa state university keffi
September 30, 2020 - September 3, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Life Sciences