Available to hire
Hi, I’m Phoebe Williams, a results-driven operations and brand manager with over nine years of experience leading cross-functional teams to drive growth and efficiency in fast-paced environments.
I thrive on solving complex challenges, delivering outstanding results, and building a culture of innovation through hands-on leadership and collaboration. I’m passionate about turning ideas into scalable processes and impactful brand experiences that win customers and sustain long-term success.
Experience Level
Language
English
Fluent
French
Intermediate
Work Experience
Co-Founder at Hey Gorgeous Skin Care
January 1, 2016 - PresentLed end-to-end operations and brand management for a skincare startup, building scalable processes, defining product development and marketing strategies, and driving cross-functional collaboration across teams. Oversaw front desk operations, client inquiries, scheduling, and administrative support; maintained exceptional customer service and brand consistency across campaigns (social, digital, print, email).
Operations & Brand Management at Hey Gorgeous Skin Care
January 1, 2012 - January 1, 2016During 2012–2016, managed daily operations and brand management for Hey Gorgeous Skin Care, including budgeting, resource allocations, and cross-functional team leadership. Identified process improvements to enhance efficiency and scalability, and implemented customer retention strategies. Built a culture of innovation and ensured quality control and consistency across all marketing campaigns.
Education
Bachelor of Commerce at University of Cape Town
January 1, 2010 - January 1, 2014Qualifications
Industry Experience
Consumer Goods, Retail, Professional Services
Experience Level
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