Phoebe Williams
Hi, I’m Phoebe Williams, a results-driven operations and brand manager with over nine years of experience leading cross-functional teams to drive growth and efficiency in fast-paced environments.
About
Hi, I’m Phoebe Williams, a results-driven operations and brand manager with over nine years of experience leading cross-functional teams to drive growth and efficiency in fast-paced environments.
I thrive on solving complex challenges, delivering outstanding results, and building a culture of innovation through hands-on leadership and collaboration. I’m passionate about turning ideas into scalable processes and impactful brand experiences that win customers and sustain long-term success.
- 14 years' experience
- Joined February 2026
Skills· 3
Languages
- EnglishFluent
- FrenchIntermediate
Industry experience
- Consumer Goods
- Retail
- Professional Services
Work experience
Led end-to-end operations and brand management for a skincare startup, building scalable processes, defining product development and marketing strategies, and driving cross-functional collaboration across teams. Oversaw front desk operations, client inquiries, scheduling, and administrative support; maintained exceptional customer service and brand consistency across campaigns (social, digital, print, email).
During 2012–2016, managed daily operations and brand management for Hey Gorgeous Skin Care, including budgeting, resource allocations, and cross-functional team leadership. Identified process improvements to enhance efficiency and scalability, and implemented customer retention strategies. Built a culture of innovation and ensured quality control and consistency across all marketing campaigns.
Education
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