Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Hi, I’m Elonise A. Bano, a customer-focused virtual assistant with 5+ years of experience supporting digital marketing and customer service teams. I’m proficient in Meta Ads Manager and Business Manager, where I help set up and stabilize accounts, manage access and billing, and troubleshoot issues to minimize downtime. I also build clear performance reports and dashboards using Google Sheets to help media buyers make informed decisions and optimize campaigns. In addition, I provide real-time chat support—handling inquiries, resolving issues, and keeping communication professional while managing multiple conversations and documenting interactions accurately to boost engagement and client satisfaction.…Hi, I’m Elonise A. Bano, a customer-focused virtual assistant with 5+ years of experience supporting digital marketing and customer service teams. I’m proficient in Meta Ads Manager and Business Manager, where I help set up and stabilize accounts, manage access and billing, and troubleshoot issues to minimize downtime. I also build clear performance reports and dashboards using Google Sheets to help media buyers make informed decisions and optimize campaigns. In addition, I provide real-time chat support—handling inquiries, resolving issues, and keeping communication professional while managing multiple conversations and documenting interactions accurately to boost engagement and client satisfaction.

Elonise Bano

Social Media Manager, Digital Marketer, PPC Manager, +1





Hi, I’m Elonise A. Bano, a customer-focused virtual assistant with 5+ years of experience supporting digital marketing and customer service teams. I’m proficient in Meta Ads Manager and Business Manager, where I help set up and stabilize accounts, manage access and billing, and troubleshoot issues to minimize downtime. I also build clear performance reports and dashboards using Google Sheets to help media buyers make informed decisions and optimize campaigns. In addition, I provide real-time chat support—handling inquiries, resolving issues, and keeping communication professional while managing multiple conversations and documenting interactions accurately to boost engagement and client satisfaction.…Hi, I’m Elonise A. Bano, a customer-focused virtual assistant with 5+ years of experience supporting digital marketing and customer service teams. I’m proficient in Meta Ads Manager and Business Manager, where I help set up and stabilize accounts, manage access and billing, and troubleshoot issues to minimize downtime. I also build clear performance reports and dashboards using Google Sheets to help media buyers make informed decisions and optimize campaigns. In addition, I provide real-time chat support—handling inquiries, resolving issues, and keeping communication professional while managing multiple conversations and documenting interactions accurately to boost engagement and client satisfaction.

Available to hire

Hi, I’m Elonise A. Bano, a customer-focused virtual assistant with 5+ years of experience supporting digital marketing and customer service teams. I’m proficient in Meta Ads Manager and Business Manager, where I help set up and stabilize accounts, manage access and billing, and troubleshoot issues to minimize downtime.

I also build clear performance reports and dashboards using Google Sheets to help media buyers make informed decisions and optimize campaigns. In addition, I provide real-time chat support—handling inquiries, resolving issues, and keeping communication professional while managing multiple conversations and documenting interactions accurately to boost engagement and client satisfaction.

Skills

Facebook Ads

Google Ads

Copywriting

Experience Level

Facebook Ads

Expert

Google Ads

Expert

Copywriting

Intermediate

Language

English

Fluent

Work Experience

Chat Support at SunCor Unlimited Inc.

February 7, 2022 - June 30, 2024

My job is to provide real-time assistance to customers through chat by addressing inquiries, resolving issues, and ensuring a positive user experience. Maintained clear and professional communication while efficiently handling multiple conversations and documenting interactions accurately.

Chat Support at Elonise A. Bano

February 1, 2022 - January 1, 2024

Delivered real-time customer assistance through chat by addressing inquiries, resolving issues, and ensuring a positive user experience. Managed multiple concurrent conversations efficiently while maintaining clear, professional communication. Documented interactions accurately and supported customers by guiding them through questions and troubleshooting, contributing to improved engagement and higher customer satisfaction.

Facebook Ads Launcher at Digidigital Inc.

November 30, 2020 - March 31, 2026

I have worked as an Ads Launcher. I had launched 5-20 campaigns a day with SOP's provided. My job is to execute, recheck, and update the campaign's status.

Facebook Advertising Management at CEB Facebook Advertising Management

January 1, 2020 - January 1, 2026

Supported Facebook advertising operations across campaign setup and account management activities, coordinating access and assisting with ongoing ad performance tracking. Helped ensure continuity of ad account operations by monitoring performance data and assisting with day-to-day workflow needs. Contributed to minimizing operational friction for media buyers through reliable support and responsive communication during account and campaign tasks.

Meta Ads Manager / Business Manager at EloNise A. Bano

January 1, 2020 - January 1, 2026

Provided non-voice support to media buyers by assisting with Meta Ads campaign setup and day-to-day account operations. Monitored ad accounts and profiles to maintain stability while tracking and reporting performance data using Google Sheets. Supported billing concerns, payment methods, and account-related issues. Helped manage ad accounts by supporting access setup and Business Manager configuration. Troubleshot access and billing challenges to reduce disruptions and ensure smoother campaign operations. Communicated effectively with stakeholders during ad setup, ongoing account monitoring, and issue resolution, maintaining accurate documentation of relevant interactions and operational steps.