Hi! I'm W. Gregg Henwood, a Creative Audio and Video Producer with over seven years of experience crafting polished multimedia content. I specialize in full-cycle post-production including composition, editing, mixing, and mastering, and enjoy integrating AI-assisted workflows to bring fresh creativity to my projects. Whether it's leading operations, optimizing tech workflows, or producing engaging music streams, I love combining technology and creativity to produce great results. I am passionate about music and animation, and have launched my own YouTube channel where I blend human and AI-generated content to connect with an audience. With a background in both tech and trade skills like plumbing, I bring a unique mix of hands-on experience and digital expertise to every project and team I join.

W. Gregg Henwood

Hi! I'm W. Gregg Henwood, a Creative Audio and Video Producer with over seven years of experience crafting polished multimedia content. I specialize in full-cycle post-production including composition, editing, mixing, and mastering, and enjoy integrating AI-assisted workflows to bring fresh creativity to my projects. Whether it's leading operations, optimizing tech workflows, or producing engaging music streams, I love combining technology and creativity to produce great results. I am passionate about music and animation, and have launched my own YouTube channel where I blend human and AI-generated content to connect with an audience. With a background in both tech and trade skills like plumbing, I bring a unique mix of hands-on experience and digital expertise to every project and team I join.

Available to hire

Hi! I’m W. Gregg Henwood, a Creative Audio and Video Producer with over seven years of experience crafting polished multimedia content. I specialize in full-cycle post-production including composition, editing, mixing, and mastering, and enjoy integrating AI-assisted workflows to bring fresh creativity to my projects. Whether it’s leading operations, optimizing tech workflows, or producing engaging music streams, I love combining technology and creativity to produce great results.

I am passionate about music and animation, and have launched my own YouTube channel where I blend human and AI-generated content to connect with an audience. With a background in both tech and trade skills like plumbing, I bring a unique mix of hands-on experience and digital expertise to every project and team I join.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Lead Dispatcher & Creative Producer at Zerorez Carpet Cleaning
April 1, 2017 - Present
Directed dispatch for an 18-vehicle fleet, redesigning route-assignment protocols to reduce average response time by 15%. Implemented real-time scheduling updates in proprietary software, cutting no-shows by 30% and raising customer satisfaction to 95%. Trained and mentored 12 new hires via structured onboarding, boosting productivity by 25% within six months. Automated invoice generation and performance dashboards using Python and Excel, reducing billing errors by 98%. Conceived, produced, and streamed weekly “Plumbmonkey Music” sessions, growing channel subscribers and watch time with optimized strategies including dual-playlist and chapter markers.
Self-Employed Service Plumber & Owner/Operator at Reality Drain Service
November 30, 2015 - July 24, 2025
Launched and managed an independent plumbing business specializing in new construction, remodels, and emergency repairs. Held Colorado State Plumbing License and Backflow Tester Certification with 100% inspection pass rate. Designed mobile invoicing and client tracking solutions that improved billing turnaround by 50%. Achieved a 95% client retention rate through proactive communication and follow-up.
Service Plumber at Total Plumbing
April 1, 2017 - July 24, 2025
Inspected and maintained sewer and piping systems; identified and mitigated safety hazards. Coordinated emergency plumbing services ensuring rapid response and resolution. Advised clients on solutions, estimates, and timelines, maintaining high customer satisfaction.
Office Manager, Dispatcher & Field Technician at Master Blaster Plumbing & Drain
July 31, 2014 - July 24, 2025
Managed multi-line phone system, dispatched technicians, and tracked service calls. Implemented Google Workspace company-wide to improve team collaboration. Oversaw inventory, filing systems, and led hiring, onboarding, and training initiatives.
Service Technician at Roto-Rooter
September 30, 2011 - July 23, 2025
Diagnosed and repaired plumbing issues adhering to safety protocols. Documented service actions in proprietary software for quality control.
Lead Dispatcher & Creative Producer at Zerorez Carpet Cleaning
April 1, 2017 - Present
Directed dispatch for an 18-vehicle fleet, redesigning route-assignment protocols to reduce average response time by 15%. Implemented real-time scheduling updates in proprietary software, cutting no-shows by 30% and raising customer satisfaction to 95%. Trained and mentored 12 new hires to boost productivity by 25% within six months. Automated invoice generation and performance dashboards using Python and Excel, decreasing billing errors by 98%. Produced and streamed weekly “Plumbmonkey Music” sessions growing the channel to 1,104 subscribers and 17.4 hours of watch time in 28 days with an optimized dual-playlist strategy and chapter markers.
Self-Employed Service Plumber & Owner/Operator at Reality Drain Service
November 30, 2015 - July 24, 2025
Launched and operated an independent plumbing business specializing in new construction, remodels, and emergency repairs. Maintained Colorado State Plumbing License and Backflow Tester Certification with a 100% inspection pass rate. Designed a mobile invoicing and client tracking system improving billing turnaround by 50%. Achieved 95% client retention through clear communication and proactive follow-up.
Service Plumber at Total Plumbing
April 1, 2017 - July 24, 2025
Inspected and maintained sewer and piping systems, identified and mitigated safety hazards. Coordinated emergency plumbing services ensuring rapid response and resolution. Provided clients with solution recommendations, estimates, and timelines while maintaining high customer satisfaction.
Office Manager, Dispatcher & Field Technician at Master Blaster Plumbing & Drain
July 1, 2014 - July 24, 2025
Managed multi-line phone system, dispatched technicians, and tracked service calls. Implemented Google Workspace company-wide to enhance team collaboration. Oversaw inventory, filing systems, and led hiring, onboarding, and training.
Service Technician at Roto-Rooter
October 1, 2011 - July 24, 2025
Diagnosed and repaired plumbing issues adhering to safety protocols. Documented service actions in proprietary software for quality control.

Education

GED at Sahuaro High School
January 1, 2001 - December 31, 2001
GED at Sahuaro High School
January 1, 2000 - December 31, 2000

Qualifications

Colorado State Plumbing License
January 1, 2008 - December 31, 2016
Backflow Tester Certification
January 1, 2015 - December 31, 2018
Trench Work & Confined Space Safety Certified
January 11, 2030 - July 24, 2025
Certified Qigong Instructor
January 11, 2030 - July 24, 2025
Responsive Web Design Certificate (FreeCodeCamp)
January 11, 2030 - July 24, 2025
JavaScript Algorithms Certificate (FreeCodeCamp)
January 11, 2030 - July 24, 2025
iOS & Full-Stack Bootcamps (Udemy - London App Brewery)
January 11, 2030 - July 24, 2025
Colorado State Plumbing License
January 1, 2008 - December 31, 2016
Backflow Tester Certification
January 1, 2015 - December 31, 2018
Trench Work & Confined Space Safety Certified
January 11, 2030 - July 24, 2025
Certified Qigong Instructor
January 11, 2030 - July 24, 2025

Industry Experience

Media & Entertainment, Professional Services, Real Estate & Construction, Transportation & Logistics, Other, Software & Internet