Results-driven professional with expertise in procurement, human resource management, and customer care. Skilled in damage assessment, staff supervision, and procurement procedures, with experience handling supplier relations and customer complaint resolution. A dependable administrative and customer support professional with strong record-keeping, reporting, cost analysis, and coordination skills. Experienced in inspection, quality control, end-to-end service delivery support, and maintaining compliance with organizational policies and procedures.…

Poliz

5.0 (1 review)

Results-driven professional with expertise in procurement, human resource management, and customer care. Skilled in damage assessment, staff supervision, and procurement procedures, with experience handling supplier relations and customer complaint resolution. A dependable administrative and customer support professional with strong record-keeping, reporting, cost analysis, and coordination skills. Experienced in inspection, quality control, end-to-end service delivery support, and maintaining compliance with organizational policies and procedures.…

Available to hire

Results-driven professional with expertise in procurement, human resource management, and customer care. Skilled in damage assessment, staff supervision, and procurement procedures, with experience handling supplier relations and customer complaint resolution.

A dependable administrative and customer support professional with strong record-keeping, reporting, cost analysis, and coordination skills. Experienced in inspection, quality control, end-to-end service delivery support, and maintaining compliance with organizational policies and procedures.

See more

Language

Work Experience

Freelance Virtual Assistant
May 1, 2025 - Present
Execute administrative and customer support functions for online clientele. Manage email correspondence, scheduling, data entry, and online communication. Create reports, spreadsheets, and presentations using Microsoft Office. Handle customer inquiries and complaints professionally, conduct online research, and organize documents to meet tight deadlines.
Procurement Officer at Race Auto Limited
May 2, 2022 - May 31, 2025
Plan purchases for services and supplies; enforce procurement policies and procedures. Review, compare, analyze, and approve goods and services to be purchased. Maintain supplier relationships, negotiate contracts, and evaluate prospective suppliers. Oversee procurement department activities and inspect deliveries for damage; hand over repair parts to technicians and perform cost analysis.
Assistant Manager at Race Auto Limited
June 16, 2021 - April 30, 2022
Supervise vehicle repair processes to ensure quality workmanship and compliance with insurance protocols. Conduct damage assessments and prepare detailed cost estimates for repairs. Coordinate procurement of necessary parts to keep repairs on time, manage repair workflow, and support staff supervision while ensuring safety and quality standards. Handle customer interactions throughout the repair process and collaborate with insurance adjusters for claim communication and vehicle bidding support.
Store Keeper Assistant at Race Auto Limited
June 16, 2021 - May 31, 2025
Assist with maintaining receipts and store records. Receive, unload, and confirm supplies; return and label supplies as required. Support record keeping and ensure materials and labor resources are posted to jobs. Coordinate procurement and ordering of supplies and consumables.
Customer Care at Race Auto Limited
June 16, 2021 - May 31, 2025
Ensure accurate communication with stakeholders through email, phone calls, and WhatsApp. Acknowledge and resolve customer complaints. Coordinate between insurance companies and clients to support claims handling and address customer concerns. Support customer satisfaction through timely responses and proper records management.
Procurement Officer at Alpha Touch Motors Ltd
October 16, 2020 - February 7, 2021
Ensure effective procurement communication to support timely delivery of commodities using appropriate procurement procedures. Prepare weekly and monthly procurement progress reports. Plan procurement and supply chain activities and prepare service orders for acquisition needs. Maintain procurement files, manage supplier information and complaints, introduce supply chain process improvements, and identify new suppliers.
Human Resource Management Attachment at Nairobi City County Government
July 1, 2019 - November 30, 2019
Maintain payroll records in line with company policies. Manage staff leave processes by administering and processing leave applications and maintaining an up-to-date leave database. Maintain contracts and personnel files and ensure employee records are updated according to legal requirements, policies, and procedures. Monitor internships and attachments, and receive, record, and dispatch letters and emails for actions.
Assistant Supervisor (Attachment) at Evergreen Hypermarket
July 1, 2016 - September 30, 2016
Handle supplier payment management and assist with record management. Coordinate group tasks including stocktaking, place orders for goods, and confirm goods on delivery by checking quantity and defects.

Education

Bachelor, Human Resource Management at Kiriri Women University of Science and Technology
January 11, 2030 - August 12, 2026
Diploma, Business Administration at Kiriri Women University of Science and Technology
January 11, 2030 - August 12, 2026
High School, STEM Specialization at Mwiciringiri High School
January 11, 2030 - August 12, 2026

Qualifications

KIJABE Palliative Care Award
June 1, 2012 - August 12, 2026

Industry Experience

Government, Education, Retail, Transportation & Logistics, Professional Services, Other
    Glowing deeper in Prayer Through Scripture

    Glowing Deeper in Prayer Through Scripture is an inspiring Christian book designed to help readers deepen their prayer life by learning to pray God’s Word. Through Scripture-based reflections, practical guidance, prayers, and encouragement, the book invites readers to move beyond ordinary prayer into a deeper and more intimate relationship with God.

    This book explores how Scripture can strengthen faith, bring comfort during difficult seasons, provide direction, and transform the way we communicate with God. It encourages readers to make God’s Word the foundation of their prayers and to discover the power of speaking His promises over their lives.

    Whether you are new to prayer or seeking to rekindle your spiritual journey, Glowing Deeper in Prayer Through Scripture offers a practical and faith-filled pathway to a more consistent, meaningful, and powerful prayer life.