2-paragraph first-person bio, friendly tone…

Arje La Ponde

2-paragraph first-person bio, friendly tone…

Available to hire

2-paragraph first-person bio, friendly tone

Skills

Experience Level

Language

English
Advanced
Italian
Intermediate

Work Experience

Web Development Operator at Vodafone
January 1, 2022 - October 10, 2025
Answering general and specific customer questions about the company's products/services. Received incoming and outgoing calls for up to 200+ per day using PC and call center software systems.
Call Center Operator at BMC Company
December 31, 2022 - October 10, 2025
Customer Service, Web Help.
Customer Service Representative at Vodafone Shop
December 31, 2023 - October 10, 2025
Provided customer service in-store by presenting monthly offers and tariffs, managing new contracts, processing contract terminations, and ensuring a smooth customer experience.
Freelance Social Media Manager at Freelance / Self-employed
January 1, 2025 - Present
Freelance Social Media Manager with experience creating and managing content across multiple platforms.
Vodafone Shop - Customer Service at Vodafone Shop
December 31, 2023 - October 10, 2025
Provided in-store customer service, presenting monthly offers and tariffs, managing new contracts, processing contract terminations, and ensuring a smooth customer experience.
Freelance Web Developer at Upwork
January 1, 2020 - Present
Delivered web development solutions for clients via Upwork, focusing on clear communication and client satisfaction.
Freelance Social Media Manager at Freelance / Self-employed
January 1, 2020 - Present
Created and managed content across multiple platforms, building and maintaining a brand’s social media presence.
Junior Web Developer at Freelance / Independent Projects
January 1, 2021 - Present
Junior Web Developer passionate about creating modern and functional applications and websites; quick to adapt to new technologies and development practices.

Education

Bachelor at Agricultural University of Tirana
January 1, 2015 - January 1, 2020
Bachelor at Agricultural University of Tirana
January 11, 2030 - October 10, 2025
Bachelor at Agricultural University of Tirana
January 11, 2030 - October 10, 2025
Bachelor's Degree in Tourism Management at Agricultural University of Tirana
January 11, 2030 - October 10, 2025
Bachelor's in Tourism Management at Agricultural University of Tirana
January 11, 2030 - October 10, 2025
Bachelor of Tourism Management at Agricultural University of Tirana
January 11, 2030 - October 13, 2025
Bachelor at Agricultural University of Tirana
January 11, 2030 - November 3, 2025
Bachelor in Tourism Management at Agricultural University of Tirana
January 11, 2030 - November 3, 2025

Qualifications

Word Processing Course
January 1, 2020 - October 10, 2025
Udemy WordPress Course
January 11, 2030 - October 10, 2025
Udemy WordPress Course
January 11, 2030 - October 10, 2025
WordPress Course
January 11, 2030 - November 3, 2025

Industry Experience

Software & Internet, Telecommunications, Retail, Media & Entertainment, Education, Professional Services

Skills

Experience Level