I'm a developer who specializes in... from... Give an introduction about yourself, who are you, what are your most important skills and what differentiates you from other devs. This is the first thing clients will see. They are often interested in sector experience and knowledge, so please mention it. --- **Employment and project experience** **Senior Developer** Salesforce Inc. _January 2017 - March 2017_ **Full-stack Developer** Microsoft Inc. _January 2019 - March 2019_…

Pooja Bhavsar

I'm a developer who specializes in... from... Give an introduction about yourself, who are you, what are your most important skills and what differentiates you from other devs. This is the first thing clients will see. They are often interested in sector experience and knowledge, so please mention it. --- **Employment and project experience** **Senior Developer** Salesforce Inc. _January 2017 - March 2017_ **Full-stack Developer** Microsoft Inc. _January 2019 - March 2019_…

Available to hire

I’m a developer who specializes in… from…

Give an introduction about yourself, who are you, what are your most important skills and what differentiates you from other devs. This is the first thing clients will see. They are often interested in sector experience and knowledge, so please mention it.

Employment and project experience

Senior Developer Salesforce Inc.
January 2017 - March 2017

Full-stack Developer Microsoft Inc.
January 2019 - March 2019

See more

Language

English
Fluent
Hindi
Fluent
Gujarati
Fluent

Work Experience

AI Engineer (RAG-based Q&A System) at Sterlite Technologies
December 1, 2023 - Present
Built a RAG-based Q&A system enabling accurate information retrieval from structured and unstructured data. Developed IVR flows with Asterisk, speech-to-text, and AI-powered responses using LLMs; created a transcription module for dial centers and multi-tenant chatbots/voice bots; enhanced user interaction and summarization.
Machine Learning Intern at Maxgen Technologies
June 1, 2022 - June 15, 2022
Acquired foundational skills in ML, data analysis, and Python programming through a 15-day intensive internship; developed a plant disease detection ML model achieving 85% accuracy; optimized model performance via image preprocessing and edge detection.
AI Developer – Generative AI & LLM Systems at Sterlite Technologies (STL)
December 1, 2023 - Present
Architected a production Agentic AI IVR system (Asterisk, MCP Server, RTP gateway, LangChain/LangGraph orchestration, Chainlit UI, STT/TTS), cutting call-handling latency from multi-second to sub-100ms and enabling multi-tenant scalability. Built a multi-tenant ConversationalRetrievalChain RAG pipeline (LangChain, ChromaDB, Ollama embeddings) with per-tenant vector stores and MMR retrieval (k=10, fetch_k=50), serving 1,000+ daily Q&A interactions with sentiment analysis on post-call transcripts. Deployed quantized Llama-3.2-3B-Instruct (4-bit NF4, 8-bit fallback) with async inference and CPU fallback, reducing peak memory by ~60%. Delivered bilingual English/Hindi AI assistant with IndicTrans2 for real-time translation and template matching via RapidFuzz.
Machine Learning Intern – Cybersecurity at ISRO – Space Applications Centre
January 1, 2023 - June 1, 2023
Built an end-to-end DGA detection system: extracted n-gram/entropy features from 1M+ domain samples, trained a character-embedding LSTM achieving 98.4% accuracy and 0.988 ROC-AUC on 200K+ evaluation samples. Implemented a real-time Kafka pipeline streaming Zeek DNS logs into a FastAPI inference endpoint, Dockerized for continuous scoring; improved cyber threat detection rate by 40% and reduced manual log-review effort by 60%.

Education

bachelor of computer engineering at silver oak university
June 1, 2019 - June 1, 2023
Bachelor of Engineering (BE) in Computer Engineering at Oak College of Engineering and Technology
January 1, 2017 - January 1, 2019
Higher Secondary Certificate (12th) at SC Higher Education
January 11, 2030 - April 12, 2026
B.E. Computer Engineering at Silver Oak College of Engineering & Technology
January 1, 2019 - January 1, 2023

Qualifications

Prompt Design in Vertex AI
January 11, 2030 - June 21, 2026
Inspect Rich Documents with Gemini Multimodality & Multimodal RAG — Google Cloud Skills Boost
January 11, 2030 - June 21, 2026

Industry Experience

Government, Computers & Electronics, Other, Software & Internet, Education, Professional Services, Telecommunications, Healthcare
    Plant Disease Detection

    Engineered a Plant Disease Detection CNN in PyTorch from scratch during a 15-day program, achieving 90% accuracy via Computer
    Vision, deep learning architecture design, and transfer learning fine-tuning.
    • Boosted accuracy by 10% over baseline through image preprocessing using OpenCV (histogram equalization, edge detection) and
    Reinforcement Learning-inspired hyperparameter optimization.
    • Resolved class imbalance using oversampling and focal loss, demonstrating proficiency in deep learning fine-tuning, image augmentation,
    and production-ready model packaging

    DGA domain detection

    • Built an end-to-end DGA detection system: extracted n-gram/entropy features from 1M+ domain samples, trained a character-embedding
    LSTM in TensorFlow/Keras achieving 98.4% accuracy and 0.988 ROC-AUC on 200K+ evaluation samples.
    • Built a real-time Kafka producer-consumer pipeline streaming Zeek DNS logs (50,000+ entries/session) into a FastAPI inference endpoint,
    Dockerized for continuous scoring; improved cyber threat detection rate by 40% and cut manual log-review effort by 60%.