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Software Engineer with 2 years of Angular front-end development and application support experience at Tech Mahindra, plus strong Agile collaboration and issue-resolution skills. I’m also an Assistant Manager who leads daily operations with a focus on customer service, staff coordination, rosters, payroll support, and cost control. I enjoy troubleshooting, improving product reliability, and delivering clear updates to stakeholders. I’m currently seeking opportunities in Australia across Software Engineering, Front-End Development, IT Helpdesk, Application Support, or Customer Service.…Software Engineer with 2 years of Angular front-end development and application support experience at Tech Mahindra, plus strong Agile collaboration and issue-resolution skills. I’m also an Assistant Manager who leads daily operations with a focus on customer service, staff coordination, rosters, payroll support, and cost control. I enjoy troubleshooting, improving product reliability, and delivering clear updates to stakeholders. I’m currently seeking opportunities in Australia across Software Engineering, Front-End Development, IT Helpdesk, Application Support, or Customer Service.

Pranathi Duddigola

Software Engineer, Front-End Developer, DevOps Developer, +1

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Software Engineer with 2 years of Angular front-end development and application support experience at Tech Mahindra, plus strong Agile collaboration and issue-resolution skills. I’m also an Assistant Manager who leads daily operations with a focus on customer service, staff coordination, rosters, payroll support, and cost control. I enjoy troubleshooting, improving product reliability, and delivering clear updates to stakeholders. I’m currently seeking opportunities in Australia across Software Engineering, Front-End Development, IT Helpdesk, Application Support, or Customer Service.…Software Engineer with 2 years of Angular front-end development and application support experience at Tech Mahindra, plus strong Agile collaboration and issue-resolution skills. I’m also an Assistant Manager who leads daily operations with a focus on customer service, staff coordination, rosters, payroll support, and cost control. I enjoy troubleshooting, improving product reliability, and delivering clear updates to stakeholders. I’m currently seeking opportunities in Australia across Software Engineering, Front-End Development, IT Helpdesk, Application Support, or Customer Service.

Available to hire

Software Engineer with 2 years of Angular front-end development and application support experience at Tech Mahindra, plus strong Agile collaboration and issue-resolution skills. I’m also an Assistant Manager who leads daily operations with a focus on customer service, staff coordination, rosters, payroll support, and cost control.

I enjoy troubleshooting, improving product reliability, and delivering clear updates to stakeholders. I’m currently seeking opportunities in Australia across Software Engineering, Front-End Development, IT Helpdesk, Application Support, or Customer Service.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Work Experience

Assistant Manager at Hello Harry Restaurant

April 1, 2025 - Present

Manage day-to-day restaurant operations during busy service periods to ensure smooth workflow and a positive customer experience. Supervise and coordinate staff by assigning duties, monitoring performance, supporting training, and maintaining effective communication in a fast-paced environment. Prepare staff rosters and assist with payroll and labour-cost management, working with owners to identify practical cost-control opportunities. Handle customer enquiries, feedback, and service issues promptly and professionally, while applying strong organisation, leadership, and problem-solving to handle competing priorities.

Software Engineer at Tech Mahindra

December 1, 2021 - February 29, 2024

Developed and maintained front-end features for web applications using Angular, TypeScript, JavaScript, HTML, and CSS. Investigated, troubleshot, and resolved application issues and technical support requests. Performed debugging, testing, and defect resolution to improve application quality and reliability. Participated in Agile/Scrum activities including daily stand-ups, sprint planning, reviews, and retrospectives. Collaborated with developers, testers, business analysts, and stakeholders to clarify requirements and deliver solutions, and documented technical issues while communicating progress to the team.