Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I’m Kiana Pratt, a marketing- and design-focused professional based in Riverview, Florida. I enjoy building strong connections, sharpening my skills, and turning ideas into clear, engaging experiences for brands and clients. With hands-on experience across customer-facing roles and office support, I’m comfortable balancing creativity with accuracy—whether that’s improving customer experiences, coordinating logistics, or supporting campaigns that drive engagement. I also bring a versatile creative background spanning digital design and tech tools, including UI/UX and social media content creation, along with experience using Adobe Creative Suite. I’m collaborative and thrive in fast-paced environments, where I can use leadership, problem-solving, and attention to detail to deliver quality work, strengthen brand presence, and help teams reach measurable goals.…I’m Kiana Pratt, a marketing- and design-focused professional based in Riverview, Florida. I enjoy building strong connections, sharpening my skills, and turning ideas into clear, engaging experiences for brands and clients. With hands-on experience across customer-facing roles and office support, I’m comfortable balancing creativity with accuracy—whether that’s improving customer experiences, coordinating logistics, or supporting campaigns that drive engagement. I also bring a versatile creative background spanning digital design and tech tools, including UI/UX and social media content creation, along with experience using Adobe Creative Suite. I’m collaborative and thrive in fast-paced environments, where I can use leadership, problem-solving, and attention to detail to deliver quality work, strengthen brand presence, and help teams reach measurable goals.

Kiana Pratt

Marketing Strategist, Brand Strategist, Social Media Manager, +2





I’m Kiana Pratt, a marketing- and design-focused professional based in Riverview, Florida. I enjoy building strong connections, sharpening my skills, and turning ideas into clear, engaging experiences for brands and clients. With hands-on experience across customer-facing roles and office support, I’m comfortable balancing creativity with accuracy—whether that’s improving customer experiences, coordinating logistics, or supporting campaigns that drive engagement. I also bring a versatile creative background spanning digital design and tech tools, including UI/UX and social media content creation, along with experience using Adobe Creative Suite. I’m collaborative and thrive in fast-paced environments, where I can use leadership, problem-solving, and attention to detail to deliver quality work, strengthen brand presence, and help teams reach measurable goals.…I’m Kiana Pratt, a marketing- and design-focused professional based in Riverview, Florida. I enjoy building strong connections, sharpening my skills, and turning ideas into clear, engaging experiences for brands and clients. With hands-on experience across customer-facing roles and office support, I’m comfortable balancing creativity with accuracy—whether that’s improving customer experiences, coordinating logistics, or supporting campaigns that drive engagement. I also bring a versatile creative background spanning digital design and tech tools, including UI/UX and social media content creation, along with experience using Adobe Creative Suite. I’m collaborative and thrive in fast-paced environments, where I can use leadership, problem-solving, and attention to detail to deliver quality work, strengthen brand presence, and help teams reach measurable goals.

Available to hire

I’m Kiana Pratt, a marketing- and design-focused professional based in Riverview, Florida. I enjoy building strong connections, sharpening my skills, and turning ideas into clear, engaging experiences for brands and clients. With hands-on experience across customer-facing roles and office support, I’m comfortable balancing creativity with accuracy—whether that’s improving customer experiences, coordinating logistics, or supporting campaigns that drive engagement.

I also bring a versatile creative background spanning digital design and tech tools, including UI/UX and social media content creation, along with experience using Adobe Creative Suite. I’m collaborative and thrive in fast-paced environments, where I can use leadership, problem-solving, and attention to detail to deliver quality work, strengthen brand presence, and help teams reach measurable goals.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Driver | In-shop Specialist at Jimmy Johns

January 1, 2024 - December 31, 2024

Delivered packages and goods efficiently, maintained accurate delivery records, and ensured safe transport of fragile or perishable items. Managed delivery routes using GPS to optimize efficiency and fuel use, handled problems like road closures, and supported customer service with friendly interactions. Followed food safety and sanitation guidelines, assisted with food preparation to recipe standards, and helped with inventory by monitoring stock, rotating perishables, and notifying supervisors of shortages or expired products.

Administrative Assistant at Cabinets Plus of America INC.

January 1, 2023 - July 31, 2023

Managed executive calendars, scheduling, appointments, and travel, and coordinated company events. Prepared and edited reports and presentations, maintained office supply inventory, and created electronic and physical filing systems. Produced and managed expense reports, supported HR screening, coordinated onboarding paperwork, and handled vendor relationships. Also supported email marketing campaigns and collaborated on design/content efforts for marketing materials and user-friendly digital designs.

Front Cashier / Server at Zukku Sushi

January 1, 2023 - December 31, 2024

Collaborated with kitchen staff to deliver orders accurately and maintain high customer satisfaction. Supported special events including menu planning, staffing coordination, and setup, and mentored new servers on best practices. Took on restaurant leadership during manager absence, trained staff on cash handling and POS accuracy, and improved service consistency through communication and teamwork.

Shift Leader at Planet Fitness

May 1, 2022 - January 31, 2023

Greeted guests, handled front desk calls and scheduling, and processed cash transactions with accurate reconciliation. Conducted fitness assessments and supported clients with equipment guidance and motivation while adapting programs based on feedback. Supported computer system operations and troubleshooting, maintained logs and backup processes, trained new front desk staff, and resolved guest issues to improve customer satisfaction.

Front Cashier at Ross Dress For Less

December 1, 2021 - July 31, 2022

Processed customer transactions using cash and POS systems, reconciled daily cash drawer balances, and provided customer service by resolving inquiries and issues. Supported store operations by monitoring stock, replenishing merchandise, and assisting with shipment verification. Trained new cashiers on POS and policies, contributed to upselling and promotions, and helped maintain an organized checkout area during high-volume shifts.

Head Cashier/Server at Buffalo Wild Wings

December 1, 2021 - October 31, 2022

Helped implement staff training and onboarding focused on product knowledge and upselling. Mentored servers, trained staff on cash handling and reconciliation, and supported guest experience through recommendations such as wine pairings. Managed host-reservation flow and contributed to process improvements to reduce reservation errors. Handled POS payments, inventory monitoring and supply orders, and maintained professionalism during difficult guest situations.

Hotel Specialist at Seminole Hard Rock Casino & Hotel

July 1, 2018 - July 31, 2019

Provided customer service from check-in through check-out by managing reservations and room assignments using computerized systems. Responded to guest inquiries and resolved concerns promptly, maintained knowledge of local attractions and transportation, and handled front desk operations during high-volume periods. Processed guest payments, supported room availability management to improve occupancy, and contributed to housekeeping tasks and supply restocking while following safety and privacy guidelines.

Sales Associate at Forever 21

January 1, 2017 - January 31, 2018

Built customer relationships through responsive service and helped drive repeat business through referrals. Stayed current on product features and sales techniques through training, used CRM tools to track customer preferences and follow up on leads, and supported inventory by performing stock checks and restocking. Met store goals by upselling complementary items, communicated promotions at checkout, and collaborated with marketing/operations to support campaigns.

Housekeeping at JetFast Cleaning Services Inc.

June 1, 2014 - December 31, 2020

Cleaned and maintained guest rooms and shared areas using proper sanitization procedures, including dusting, vacuuming, mopping, and linen changes. Stocked supplies such as toiletries and bedding, responded to guest requests, inspected rooms for maintenance issues, and documented cleaning activities and incidents. Trained new housekeeping staff, managed inventory of cleaning products, and used cleaning equipment safely to ensure consistent quality.