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I help D2C brands, marketplaces, and growing e-commerce businesses build scalable operations, optimize fulfillment, and create the infrastructure needed for sustainable growth. With 10+ years of experience in e-commerce operations, I have built and scaled D2C and marketplace businesses from the ground up, helping brands achieve ₹10 Cr+ annual GMV, process 150,000+ orders, and maintain 98% on-time delivery. My expertise includes: • Shopify Store Setup & Optimization • D2C Infrastructure Design • Marketplace Operations (Amazon, Flipkart & Quick Commerce) • OMS & Inventory Management • Supply Chain & Fulfillment Optimization • Warehouse & Logistics Operations • SOP Creation & Process Improvement • Fractional Head of E-commerce Support I specialize in creating operational systems that improve customer experience, increase efficiency, reduce operational costs, and support long-term business growth. Whether you’re launching a new D2C brand, scaling marketplace operations, or looking to streamline your e-commerce backend, I can help build the systems and processes required to grow with confidence.…I help D2C brands, marketplaces, and growing e-commerce businesses build scalable operations, optimize fulfillment, and create the infrastructure needed for sustainable growth. With 10+ years of experience in e-commerce operations, I have built and scaled D2C and marketplace businesses from the ground up, helping brands achieve ₹10 Cr+ annual GMV, process 150,000+ orders, and maintain 98% on-time delivery. My expertise includes: • Shopify Store Setup & Optimization • D2C Infrastructure Design • Marketplace Operations (Amazon, Flipkart & Quick Commerce) • OMS & Inventory Management • Supply Chain & Fulfillment Optimization • Warehouse & Logistics Operations • SOP Creation & Process Improvement • Fractional Head of E-commerce Support I specialize in creating operational systems that improve customer experience, increase efficiency, reduce operational costs, and support long-term business growth. Whether you’re launching a new D2C brand, scaling marketplace operations, or looking to streamline your e-commerce backend, I can help build the systems and processes required to grow with confidence.

Pritam Singh

Web Developer, eCommerce Developer, Front-End Developer, +1

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I help D2C brands, marketplaces, and growing e-commerce businesses build scalable operations, optimize fulfillment, and create the infrastructure needed for sustainable growth. With 10+ years of experience in e-commerce operations, I have built and scaled D2C and marketplace businesses from the ground up, helping brands achieve ₹10 Cr+ annual GMV, process 150,000+ orders, and maintain 98% on-time delivery. My expertise includes: • Shopify Store Setup & Optimization • D2C Infrastructure Design • Marketplace Operations (Amazon, Flipkart & Quick Commerce) • OMS & Inventory Management • Supply Chain & Fulfillment Optimization • Warehouse & Logistics Operations • SOP Creation & Process Improvement • Fractional Head of E-commerce Support I specialize in creating operational systems that improve customer experience, increase efficiency, reduce operational costs, and support long-term business growth. Whether you’re launching a new D2C brand, scaling marketplace operations, or looking to streamline your e-commerce backend, I can help build the systems and processes required to grow with confidence.…I help D2C brands, marketplaces, and growing e-commerce businesses build scalable operations, optimize fulfillment, and create the infrastructure needed for sustainable growth. With 10+ years of experience in e-commerce operations, I have built and scaled D2C and marketplace businesses from the ground up, helping brands achieve ₹10 Cr+ annual GMV, process 150,000+ orders, and maintain 98% on-time delivery. My expertise includes: • Shopify Store Setup & Optimization • D2C Infrastructure Design • Marketplace Operations (Amazon, Flipkart & Quick Commerce) • OMS & Inventory Management • Supply Chain & Fulfillment Optimization • Warehouse & Logistics Operations • SOP Creation & Process Improvement • Fractional Head of E-commerce Support I specialize in creating operational systems that improve customer experience, increase efficiency, reduce operational costs, and support long-term business growth. Whether you’re launching a new D2C brand, scaling marketplace operations, or looking to streamline your e-commerce backend, I can help build the systems and processes required to grow with confidence.

Available to hire

I help D2C brands, marketplaces, and growing e-commerce businesses build scalable operations, optimize fulfillment, and create the infrastructure needed for sustainable growth.

With 10+ years of experience in e-commerce operations, I have built and scaled D2C and marketplace businesses from the ground up, helping brands achieve ₹10 Cr+ annual GMV, process 150,000+ orders, and maintain 98% on-time delivery.

My expertise includes:

• Shopify Store Setup & Optimization
• D2C Infrastructure Design
• Marketplace Operations (Amazon, Flipkart & Quick Commerce)
• OMS & Inventory Management
• Supply Chain & Fulfillment Optimization
• Warehouse & Logistics Operations
• SOP Creation & Process Improvement
• Fractional Head of E-commerce Support

I specialize in creating operational systems that improve customer experience, increase efficiency, reduce operational costs, and support long-term business growth.

Whether you’re launching a new D2C brand, scaling marketplace operations, or looking to streamline your e-commerce backend, I can help build the systems and processes required to grow with confidence.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Hindi

Fluent

Work Experience

Director & Head of E-Commerce & Operations at Satvik Movement

October 1, 2021 - May 1, 2026

Joined as Store Operations Manager and promoted to Head of E-Commerce & Operations within 1.5 years based on operational ownership, system-building capabilities, and business impact. Later appointed as Director with operational and compliance oversight responsibilities. Built and scaled end-to-end D2C and marketplace operations from 0 → 1 — architecting systems, processes, and infrastructure for scalable growth.

Assistant Store Manager at Bluestone Jewellery Pvt. Ltd.

December 1, 2019 - September 30, 2021

End-to-end store operations for a premium jewelry brand; oversaw team performance, inventory systems, vendor coordination, and revenue initiatives.

Senior Sales Executive at Spencer's Retail Ltd.

May 1, 2016 - October 31, 2019

Consistently achieved sales targets through structured customer engagement and product positioning; managed inventory and replenishment; built long-term customer relationships driving repeat business.

Director & Head of E-Commerce Operations at Satvic Movement

October 1, 2021 - May 1, 2026

Built and scaled end-to-end D2C and marketplace operations from 0 to 1; designed and implemented OMS & fulfillment architecture; led a 15-member cross-functional team across operations, warehousing, logistics, and fulfillment; centralized multi-channel inventory; managed 150,000+ orders and ₹10Cr+ annual GMV; achieved 98% on-time delivery; integrated with Delhivery, Blue Dart, DTDC, Shiprocket; led 3PL selection and logistics governance; designed warehouse layout and phase-wise process optimization; aligned cross-functional teams with marketing and finance for campaign readiness; implemented KPI dashboards and unified OMS & inventory flows for scalable multi-channel growth.