I'm Priya Jain, a UX designer and HCI researcher with 3+ years delivering human-centered mobile and web designs. I specialize in data-informed design, 0-to-1 product thinking, and cross-functional collaboration to build meaningful digital products. Currently, I contribute at Haven in New York City, shaping onboarding, rewards experiences, and community features, while collaborating with researchers, product, and engineering teams to scale design systems and user flows. I also conduct qualitative research and synthesize findings that inform strategy and contribute to published work.

Priya Jain

I'm Priya Jain, a UX designer and HCI researcher with 3+ years delivering human-centered mobile and web designs. I specialize in data-informed design, 0-to-1 product thinking, and cross-functional collaboration to build meaningful digital products. Currently, I contribute at Haven in New York City, shaping onboarding, rewards experiences, and community features, while collaborating with researchers, product, and engineering teams to scale design systems and user flows. I also conduct qualitative research and synthesize findings that inform strategy and contribute to published work.

Available to hire

I’m Priya Jain, a UX designer and HCI researcher with 3+ years delivering human-centered mobile and web designs. I specialize in data-informed design, 0-to-1 product thinking, and cross-functional collaboration to build meaningful digital products.

Currently, I contribute at Haven in New York City, shaping onboarding, rewards experiences, and community features, while collaborating with researchers, product, and engineering teams to scale design systems and user flows. I also conduct qualitative research and synthesize findings that inform strategy and contribute to published work.

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Language

English
Fluent

Work Experience

UX Researcher at Remind Lab (Indiana University, Bloomington)
May 1, 2024 - Present
Synthesized emotional and behavioral patterns from over 10 in-depth interviews exploring human and chatbot interactions, employing thematic analysis. Co-led a mixed-methods study on designing technology for processing unpleasant memories, analyzing survey data (N=40) and interviews to uncover emotional needs and coping behaviors.
User Experience Designer at Earthencart (E-commerce), India
March 31, 2022 - July 14, 2025
Led the end-to-end redesign of the e-commerce website enhancing site architecture and visual design to increase brand consistency. Streamlined user flows including browsing and checkout through iterative prototyping and usability testing, reducing cart abandonment and increasing purchase completion. Designed context-aware homepage experiences based on cultural events and seasons. Presented design updates to co-founders and product managers, ensuring alignment with business goals. Strengthened vendor relationships and onboarded 9 new sellers, expanding the product portfolio and improving customer satisfaction.
User Experience Designer at Haven
July 1, 2025 - Present
Led onboarding redesign into a 7-step flow with re-entry states, achieving 100% active user profile completion and reducing steps by 50%. Replaced the invite-code gate with search-and-request to remove the top drop-off point. Designed end-to-end 0-to-1 rewards redemption experience, enabling onboarding of 7 partner clients and defining a scalable Karma redemption system for multi-Haven users. Designed and shipped Circles, an interest-based community feature, scoping the MVP and delivering interaction flows, edge cases, and engineering handoff specs in cross-collaboration with PM and engineering.
Research Assistant at Remind Research Lab, Indiana University Bloomington
May 1, 2024 - May 1, 2025
Conducted qualitative research and synthesized findings from 10 user interviews, uncovering key emotional patterns in AI chatbot usage; insights informed product strategy and contributed to a published paper at HAI Conference. Co-led a mixed-methods study on technology-mediated memory processing (survey N=40 & interviews), conducting thematic analysis to uncover emotional needs and design opportunities for a guided reflection app concept.
User Experience Designer at Earthencart
October 1, 2020 - March 1, 2022
Led end-to-end e-commerce website redesign creating responsive layouts, style guides, and visual design system to improve product discovery and shopping flow clarity across desktop and mobile platforms. Designed seasonal homepage campaign experiences directing users to priority product categories and improving browsing focus across key entry points. Streamlined seller onboarding by clarifying requirements and simplifying submission steps, onboarding 9 vendors and improving catalog growth readiness.

Education

Master of Science at Indiana University, Bloomington Indiana, USA
August 1, 2023 - May 31, 2025
Bachelor of Science at The Maharaja Sayajirao University Of Baroda Vadodara, India
June 1, 2017 - May 31, 2020
Master of Science in Human-Computer Interaction & Design at Indiana University Bloomington
August 1, 2023 - May 1, 2025
Bachelor of Business Administration at The Maharaja Sayajirao University of Baroda
June 1, 2017 - May 1, 2020

Qualifications

HCI/d Connect Design Contest Winner
March 1, 2024 - March 31, 2024
IxDF Visual Design - The Ultimate Guide: Typography, Color Theory, Layout Design, Visual Hierarchy
October 1, 2022 - May 6, 2026
IBM Enterprise Design Thinking Practitioner: Human-centered Design & Problem Solving
August 1, 2022 - May 6, 2026
Google UX Design Certificate: User Research, Wireframing, Prototyping, Usability Testing
July 1, 2022 - May 6, 2026

Industry Experience

Retail, Software & Internet, Travel & Hospitality, Education, Professional Services, Media & Entertainment