Priya Kumar
My name is Priya Dineshini and I have 6 years experience in customer service, administrative tasks and roles, handling escalations, airline ticketing, sales, handling educational licensing and CRM such as Salesforce,…
About
My name is Priya Dineshini and I have 6 years experience in customer service, administrative tasks and roles, handling escalations, airline ticketing, sales, handling educational licensing and CRM such as Salesforce, Magento. I am able to de-escalate Issue, provide solutions, multi task, handle high pressure Situation such as during Crowdstrike and also provide empathy to customers. I have been APAC number one when working with Delta Airlines. I do have interest, hobby, talent for writing either it’s general, scripted, or creative writing to express myself and everything else. This free lance jobs will be suitable for myself and to channel my creative side
- Joined November 2025
Industry experience
- Education
- Healthcare
- Retail
- Consumer Goods
- Professional Services
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Work experience· 4 roles
Establish customer support, handle live chat and inbound/outbound calls. Build relationships with customers and engage with partners, assist with refund tickets and case management, and manage customer issues to resolution.
Establish customer support, handle live chat and inbound/outbound calls. Identify partners' needs, clarify information, research issues, and provide accurate solutions; support partner relationships and loyalty initiatives.
Six-month attachment at a government hospital pharmacy to learn and assist with dispensing and preparing medications for patients; gained varied clinical and pharmaceutical exposure.
Education
Certifications and awards
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