My name is Priya Dineshini and I have 6 years experience in customer service, administrative tasks and roles, handling escalations, airline ticketing, sales, handling educational licensing and CRM such as Salesforce, Magento. I am able to de-escalate Issue, provide solutions, multi task, handle high pressure Situation such as during Crowdstrike and also provide empathy to customers. I have been APAC number one when working with Delta Airlines. I do have interest, hobby, talent for writing either it's general, scripted, or creative writing to express myself and everything else. This free lance jobs will be suitable for myself and to channel my creative side

Priya Kumar

My name is Priya Dineshini and I have 6 years experience in customer service, administrative tasks and roles, handling escalations, airline ticketing, sales, handling educational licensing and CRM such as Salesforce, Magento. I am able to de-escalate Issue, provide solutions, multi task, handle high pressure Situation such as during Crowdstrike and also provide empathy to customers. I have been APAC number one when working with Delta Airlines. I do have interest, hobby, talent for writing either it's general, scripted, or creative writing to express myself and everything else. This free lance jobs will be suitable for myself and to channel my creative side

Available to hire

My name is Priya Dineshini and I have 6 years experience in customer service, administrative tasks and roles, handling escalations, airline ticketing, sales, handling educational licensing and CRM such as Salesforce, Magento. I am able to de-escalate Issue, provide solutions, multi task, handle high pressure Situation such as during Crowdstrike and also provide empathy to customers. I have been APAC number one when working with Delta Airlines. I do have interest, hobby, talent for writing either it’s general, scripted, or creative writing to express myself and everything else. This free lance jobs will be suitable for myself and to channel my creative side

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Language

English
Advanced

Work Experience

Customer Service Executive at SCICOM Sdn Bhd
January 1, 2023 - January 1, 2023
Establish customer support, handle live chat and inbound/outbound calls. Build relationships with customers and engage with partners, assist with refund tickets and case management, and manage customer issues to resolution.
Partner Service Executive at Foodpanda Malaysia Sdn Bhd
August 1, 2020 - August 1, 2020
Establish customer support, handle live chat and inbound/outbound calls. Identify partners' needs, clarify information, research issues, and provide accurate solutions; support partner relationships and loyalty initiatives.
Pharmacy Technician at Hospital Sungai Buloh
May 31, 2020 - May 31, 2020
Six-month attachment at a government hospital pharmacy to learn and assist with dispensing and preparing medications for patients; gained varied clinical and pharmaceutical exposure.
Intern at Figure Fits Sdn Bhd
November 30, 2019 - November 30, 2019
Three-month attachment learning cosmetic formulation and research methods; exposure to sales and marketing of cosmetic products.

Education

Bachelor of Pharmaceuticals (Hons) at Management and Science University (MSU)
February 13, 2017 - February 23, 2020
Diploma in Pharmacy at SMK St. Bernadette’s Convent, Batu Gajah, Perak, Malaysia
March 1, 2010 - January 31, 2014
Certificate of Education (SPM) at St. Bernadette’s Convent, Batu Gajah, Perak, Malaysia
January 1, 2002 - January 1, 2006

Qualifications

Master of Education in Instructional Technology
August 1, 2023 - December 1, 2024

Industry Experience

Education, Healthcare, Retail, Consumer Goods, Professional Services