I am a dedicated professional with a strong background in administrative assistance and property management. With over 8 years of experience, I approach every task with precision and a commitment to high-quality results. My adaptability and quick learning abilities allow me to become a versatile asset in any team. I value clear, timely, and professional communication in all interactions. Am always eager to deliver exceptional service and exceed expectations in my work. Let's connect and explore how my skills and experience can help achieve your goals!

I am a dedicated professional with a strong background in administrative assistance and property management. With over 8 years of experience, I approach every task with precision and a commitment to high-quality results. My adaptability and quick learning abilities allow me to become a versatile asset in any team. I value clear, timely, and professional communication in all interactions. Am always eager to deliver exceptional service and exceed expectations in my work. Let's connect and explore how my skills and experience can help achieve your goals!

Available to hire

I am a dedicated professional with a strong background in administrative assistance and property management. With over 8 years of experience, I approach every task with precision and a commitment to high-quality results. My adaptability and quick learning abilities allow me to become a versatile asset in any team.

I value clear, timely, and professional communication in all interactions. Am always eager to deliver exceptional service and exceed expectations in my work. Let’s connect and explore how my skills and experience can help achieve your goals!

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Language

English
Advanced
Spanish; Castilian
Intermediate

Work Experience

Virtual Property Management Assistant at Prosper Property Management Group
January 1, 2025 - Present
Assist with property management tasks such as lease tracking, maintenance requests, and tenant communications. Prepare and update property listings on real estate platforms. Manage calendars, schedule appointments, and coordinate showings with agents and clients. Handle inbound and outbound emails and calls professionally.
Virtual Research Assistant at Valley Obgyn Medical Group
November 1, 2022 - November 30, 2022
Assisted with various research tasks and projects remotely.
Project Coordinator at Soft Edge BD
January 1, 2020 - January 1, 2024
Developed and maintained content calendars for social platforms, coordinated the production and distribution of promotional assets.
Application Support Specialist at Data Edge Limited
May 1, 2018 - June 1, 2020
Communicated with international team members for training and demonstration. Provided support for various applications.
Technical Support Coordinator at Falcon Technology and Software Solution Ltd.
August 1, 2017 - April 1, 2018
Handled web development and design tasks, provided client support and maintained daily logs.
MCSD App Builder at Orenco Systems, Inc.
June 1, 2019 - December 1, 2021
Provided consulting services and application development remotely.
MCSD Consultant at HKS Systeme GmbH
February 1, 2019 - December 1, 2019
Worked remotely providing consulting for application development and solutions.
Technical Support Coordinator at Falcon Technology and Software Solution Ltd
August 1, 2017 - April 1, 2018
Handled client support, web development, and database design tasks while managing daily logs and communication.

Education

Bachelor's in English Language & Literature at National University
January 1, 2009 - January 1, 2013
Bachelor's in English Language & Literature at National University
January 1, 2013 - January 1, 2014
HSC at Govt. Mongla College
January 1, 2006 - January 1, 2008
SSC at Eunus Ali Secondary School
January 1, 2004 - January 1, 2006
Bachelor's Degree at National University
January 1, 2009 - January 1, 2014
HSC at Govt. Mongla College
January 1, 2006 - January 1, 2008
SSC at Eunus Ali Secondary School
January 1, 2004 - January 1, 2006
Bachelor's Degree at National University
January 1, 2009 - January 1, 2013
Master's Degree at National University
January 1, 2013 - January 1, 2014
HSC at Govt. Mongla College
January 1, 2006 - January 1, 2008
SSC at Eunus Ali Secondary School
January 1, 2004 - January 1, 2006

Qualifications

MCP, MCSD, MCSA
January 1, 2017 - May 16, 2026
IDR-BISEW IT Scholarship
March 1, 2016 - September 23, 2016
Microsoft Certification MCP
January 1, 2017 - May 16, 2026
Microsoft Certified Solutions Developer - MCSA
January 1, 2017 - May 16, 2026
Microsoft Certified Solutions Developer
January 1, 2017 - May 16, 2026
Microsoft Certified Professional
January 11, 2030 - May 16, 2026

Industry Experience

Real Estate & Construction, Professional Services, Healthcare, Media & Entertainment
    paper Property Management Assistant

    ✅ Bilingual Virtual Real Estate Assistant
    ✅ Administrative Assistance
    ✅ Bilingual Property Management and Real Estate Bookkeeping ( 𝑨𝒑𝒑𝑭𝒐𝒍𝒊𝒐, 𝒁𝒊𝒍𝒍𝒐𝒘, 𝒀𝒂𝒓𝒅𝒊, 𝑩𝒖𝒊𝒍𝒅𝒊𝒖𝒎, MLS, LoopNet)
    ✅ Full-Time Real Estate Admin Assistant
    ✅ Track and prioritize follow-ups to ensure timely responses.
    ✅ Organizational Skills: Efficiently manage calendars, emails, and schedules.
    ✅ Communication: Handle correspondence with professionalism and clarity.
    ✅ Project Management: Coordinate tasks and deadlines, ensuring smooth workflow for Property Management.
    ✅ Data Entry: Accurate and timely entry of information into various systems.
    ✅ Customer Success Management:
    ✅ Client Relations: Build and maintain strong relationships with clients, ensuring satisfaction and retention.
    ✅ Problem-Solving: Address and resolve client issues promptly and effectively.
    ✅ Feedback Collection: Gather and analyze client feedback to drive continuous improvement.
    ✅ Financial Records: Maintain accurate records of transactions, expenses, and income.
    ✅ Reporting: Prepare detailed financial reports and statements for Property Management.
    ✅ Compliance: Ensure all financial activities adhere to legal and industry standards.
    ✅ Bilingual Virtual Property Manager
    ✅ Software Proficiency: Experienced with real estate accounting software such as QuickBooks and Xero.
    ✅ CRM management tools such as 𝐺o H𝑖gℎ 𝐿e𝑣e𝑙, S𝑎l𝑒s𝑓o𝑟c𝑒, Z𝑜h𝑜, T𝑟e𝑙l𝑜, M𝑜n𝑑a𝑦.𝑐o𝑚 etc.
    ✅ Bilingual Virtual Assistant for Short Term Rentals
    ✅ Bilingual Real Estate/Property Management Assistance and Virtual Assistance Focus
    ✅ Bilingual Virtual Real Estate Assistant and General Virtual Assistance Skills